TeleLife Application Specialist - Full-time / Part-time

Now Hiring for Customer Service Representatives!
Job responsibilities include:
- Answering inbound telephone calls from clients, agents and other team members
- Making outbound telephone calls to clients
- Responsible for completing client interviews which consists of verifying information supplied by a licensed agent and obtaining and accurately documenting additional information such as health history and lifestyle questions. Interviews average 20 minutes.
- Communicating with New Business Teams, TeleLife Support, General Agencies, Agents and other interviewers regarding current status, problems/processes.
Additional departmental tasks as needed:
- Data entry: Accurate submission of TeleLife pre-application information supplied by external agents
- Fax processing: Confirmation and handling of incoming faxes
- Print processing: Prepping and mailing completed application packets
- Handling miscellaneous requests from other departments

Schedule:
Hours of call center: Monday-Friday 7am-8:30pm; Saturday 9am-3pm (candidate must be flexible to work within CC hours of operation)

About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com. Aerotek is acting as an Employment Agency in relation to this vacancy.