CNA-HEALTH UNIT COORDINATOR Medical & Surgical FT (0.9) Day/Night CHI Health - Full-time / Part-time

CHI Health is a regional health network with a unified mission: nurturing the healing ministry of the Church while creating healthier communities. Headquartered in Omaha, the combined organization consists of 15 hospitals, two stand-alone behavioral health facilities and more than 150 employed physician practice locations in Nebraska and southwestern Iowa. More than 12,000 employees comprise the workforce of this network that includes 2,820 licensed beds and serves as the primary teaching partner of Creighton University's health sciences schools. In fiscal year 2014, the organization provided a combined $149.3 million in quantified community benefit including services for the poor, free clinics, education and research. With locations stretching from Kearney, Neb. to Missouri Valley, Iowa, the health network is the largest in Nebraska and serves residents of Nebraska and southwest Iowa. For more information, visit online at CHIhealth.com.

Job Summary/Essential Duties:

The following section contains representative examples of job duties that might be performed in positions allocated to this job class. CHI Health is a dynamic organization, and the environment can be fluid. Roles and responsibilities may be altered to accommodate changing business conditions and objectives as well as to tap into the skills and experience of its employees. Accordingly, employees may be asked to perform duties that are outside the specific work that is listed. It is not required that any position perform all duties listed, so long as primary responsibilities are consistent with the work as described. Performance standards developed for incumbents allocated to this job class may also contain relevant job content information and are referenced hereto.

Performs receptionist and support duties at the assigned unit; handles incoming and outgoing communications, transfers call appropriately, greets and assists visitors, answers questions in accordance with established procedures.

* Greets and assists all customers, physicians, patients, visitors and employees in a friendly and timely manner. Facilitates and directs communication among visitors, employees and physicians within the assigned work area. Assists physicians in locating patients, staff and information. Maintains and updates phone list/rolodex/database/etc.

* Schedules appointments, tests, etc. dispatches messages to other departments. Welcomes patient to unit for room set up, show video's, if applicable, orient to phones, television, dietary ordering, etc. Assists staff as necessary with securing of patient's personal belonging(s) and valuables for safekeeping with a family member, in the appropriate unit area, or with the Secruity Department, assuring proper documentation is completed. Makes follow up appointments for patients. Assists with gathering patient information. Monitors and promptly responds to call lights (per unit standard).

* Communicates patient information, concerns, or issues to appropriate interdisciplinary team member(s). Assists and follow up with non nursing requests such as dietary or environmental services, coordination of supplies, equipment repairs, requests for special beds, service requests for all computers, printers, scanners, discarding unwanted printing, troubleshooting printers, fax machines etc. Assists with all admissions, discharges, transfers and changes within the unit.

Maintains a neat and organized work environment; orders, stocks and replenishes supplies and equipment as necessary; identifies and reports problems with supplies or equipment; enters equipment repair requests in system, tags equipment and removes from service.

* Verifies, orders and stocks supplies as needed. Maintains order in the unit on a regular basis. Cleans and returns charts and clipboards to appropriate places. Cleans equipment and returns to appropriate locations. Assists in maintaining overall appearance of the unit. Initiates work orders for repairs and maintenance including appropriate follow up. Labels and reports defective equipment and safety hazards. Cleans keyboard(s) according to protocol.

* Ensures only current forms are available and stocked and discards previous versions. Conducts environmental roundings observing for; phone in place, plugs in good condition, equipment available, menu in drawer, all containers dated and labeled, no food or drink in clinical areas etc.

Maintains a safe work and patient environment, adhering to the hospital's Safety, Risk Management, Regulatory Standards and infection prevention.

* Uses hand hygiene in accordance with current protocol and procedures. Uses two patient identifiers when communicating right patient right procedure/test. Demonstrates awareness of and incorporates safety standards in accordance with CHI Health safety goals and regulatory agencies. Demonstrates awareness of risk sensitive issues and reports to the RN in charge such as - patient/family concerns, physician concerns and quality of care concerns. Follows standard precautions and transmission based precautions including personal protective equipment for anticipated contact with blood or other potentially infectious material.

* Assists in keeping unit in continuous survey readiness. Performs efficiently and effectively in emergency situations by completing tasks as directed. Participates in disaster preparedness and drills as assigned.

Provides general support activities for the unit.

* Maintains unit specific records as assigned. Generates reports as assigned to support the unit and manager. Prepares and submits charts for transfer. Assembles and maintains patient chart to include all required chart elements including the appropriate order according to standards as appropirate. Obtain medical record from other health care systems as needed for patient care. Document post discharge appointmentss made for patients in patient depart process. Monitor accommodation codes in electronic medical record. Reviews order status as assigned per unit. Performs general clerical and unit support duties as assigned.

* Support CPOE as needed.

* Enters charges as directed by management. Performs charge reconciliation daily. Performs auditing, chart monitoring or order review as indicated by director/manager.

* During system down time, supports the unit according to down time procedures.

* Performs limited transport duties for independent patients such as; medically cleared discharge patients as assigned. May assist an RN, CNA, or Transporter with other transports in order to asssit with managing equipment or help steer a bed.

Provides patient care within the Nursing Assistant's scope of a practice.

* Responds to patient calls, anticipates patient needs, and assures patient safety and comfort through regular rounds, environmental maintenance and other appropriate safety measures.

* Records vital signs and intake and output when requested into the patient record and/or computer. Reports any changes observed in the condition or behavior of patients and any unusual incidents/problems.

* Recognizes and responds to priorities in the patient care process; exercises good judgment in completing work duties; coordinates work to achieve maximum productivity and efficiency during the assigned shift; follows-up on matters requiring additional attention or reports exceptions to the appropriate person. Responds appropriately in emergency situations.

* Performs nursing procedures which do not require the skill/knowledge or judgment of a licensed professional and which may be safely delegated in accordance with nursing policies and procedures.

* Assists in the coordination of patient admissions, transfers, and discharges to provide for a smooth operation and efficient flow pattern. Assists in the transportation of patients for discharge and transfers as needed.

* Prepares and assists patients with meals. Feeds patients as directed. Distributes nourishments and drinking water.

* Assures patient privacy while providing personal and routine care.

* Establishes and maintains professional interpersonal relationships with patients, visitors, and other hospital personnel while assuring confidentiality of patient information.

* Offers to assist co-workers and all team members to complete work assignments.

* Participates in patient care conferences and contributes to planning patient care.

* Demonstrates the ability to perform in an accurate and precise manner in crisis and emergency situations.

* Follows established charge procedures for patient supplies and demonstrates a cost effective awareness by careful, efficient, and non-wasteful use of supplies and linens.

* Establishes and maintains cooperative working relationships with co-workers to facilitate appropriate communications necessary for the delivery of quality patient care while assuring confidentiality of patient information.

* Complies with internal and external regulations, policies, and procedures. Participates in achieving nursing division goals.

* Assumes responsibility for personal and professional growth through participation in unit meetings, inservice programs, continuous education programs, and fulfills yearly requirements as stated by policy. Assists in the orientation of new staff and participates in unit Quality Improvement activities.

* Demonstrates work practices consistent with CHI Health and department-specific safety, security and infection control policies.

* Authorized to make entries in the medical record, consistent with and limited to the scope of the job duties and any applicable licensure.

Hours: Every third weekend; holiday requirement.

QUALIFICATIONS:

Experience

Required:

At least 16 years of age.

Must have successfully completed the state approved course for Nursing Assistant and passed both the skills and the written competency tests.

Must be on the Nurse Aide Registry of the State in which you work.

Education/Licensure

Required:

BLS or BLS instructor certification is required upon hire. Acceptable credentialing bodies and certifications include the following: American Red Cross: CPR/AED for the Professional Rescuer, American Safety and Health Institute: CPR, PRO, must say "Professional Level-with AED", and American Heart Association: Basic Life Support for Healthcare Providers.

Preferred : Six months experience in an acute care hospital or skilled care facility in the acute care area. One year of clerical work experience or related experience in a health care field and entry level computer experience.

Knowledge/Skills/Abilities

* Ability to organize and prioritize work.

* Ability to work well with a team and independently.

* Knowledge of and ability to operate computer required.

* Knowledge of modern office principles, practices and equipment.

* Knowledge of the spelling, meaning and usage of medical terminology.

* Knowledge of, or ability to learn, procedures specific to the assigned work unit.

* Ability to use automated systems and office equipment at an acceptable level of proficiency.

* Ability to understand, apply and communicate routine to moderately complex verbal and written instructions.

* Ability to learn and apply the Safety, Risk Management and Standard Precautions Standards of the work unit.

* Ability to read, understand and communicate in English sufficient to perform the duties of the position.

* Ability to use office equipment and automated systems/applications/software at an acceptable level.

* Ability to establish and maintain effective working relationships as required by the duties of the position.

Consistently adheres to and demonstrates our Core Values of Reverence, Integrity, Compassion and Excellence .

Catholic Health Initiatives and its organizations are Equal Opportunity Employers. CB