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Hours Full-time, Part-time
Location boston, Massachusetts

About this job

Job Title: 2016 Summer Intern - Customer Success Group, AMER

Job Category: University Recruiting - Non Tech

Location: Boston

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!

Goal of the program:

To build a solid and credible pipeline of young talent for the purpose of having a better overall mix of highly experienced and young, energetic, bright but inexperienced talent to the Americas Customer Success Group.

JOB DETAILS:

Your responsibilities may include: Administrative/Operational Maintain/Develop various dashboards/reports Execute multiple customer/region events, including coordinating invitees, all logistics and follow-up required (DreamForce-to-you, executive events and dinners, Circles of Success ) Documenting best practices and sharing with peers and colleagues Note taking at various events

Strategic Coordinate account assignments/transitions Coordinate Dreamforce 2015 planning activities Develop and execute adoption strategies and campaigns Assist team with new release planning, renewal and red account strategy Assist Success Managers with customer engagements

Corporate Culture Coordinate foundation events Assist in developing/executing regional Foundation strategy Local User Group Ambassador

Requirements: Enrolled in MBA or Undergraduate Business Program with a graduation date no earlier than Fall 2016 General Interest in growing a career within a technology company Strong technical knowledge of Salesforce's products and features, capabilities, best use and how to deploy, including knowledge of the Salesforce platform and ecosystem Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level Ability to prioritize, multi-task, and perform effectively under pressure Aptitude both for analyzing technical concepts and translating them into business terms, and for mapping business requirements to technical features