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About this job

We have a part-time opening for a Part-Time Resident Concierge (11pm-7am Fri & Sat) - Washington DC Area.

Must be able to work various shifts per week.

  • Must have 2 or more years experience.

Requirements

Part-Time Resident Concierge (11pm-7am Fri & Sat) - Washington DC Area



Job Title: Part-Time Resident Concierge (11pm-7am Fri & Sat) - Washington DC Area



JobId: 220604-984



Location: Washington D.C., District of Columbia, United States



 



Description:



Bozzuto Management Company is seeking a customer focused part-time concierge professional to deliver superior customer service to the property residents of our apartment communities, providing them courteous respect and attention for their needs. Special attention and consideration is provided for a superior customer experience.



The Bozzuto Resident Concierge delivers a superior customer experience and contributes to achieving and increasing the property’s targeted resident retention goal by building a sense of community for the residents of Bozzuto’s luxury apartment homes.



Successful candidates should be able to demonstrate an awareness of personal strengths, areas for improvement and act independently to improve and increase skills and knowledge.



Ideal candidate will possess knowledge and experience and demonstrate strong competencies and relationship skills as follows:



• Deliver Superior Customer Service by acknowledging residents by name, and greeting customers, residents, and guests.



• Provide recommendations to residents and resolve and/or follow up on resident needs to include assisting residents with directions, securing transportation, theatre tickets, dinner reservations etc.



• Direct service requests to maintenance team and escalate issues as appropriate to management.



• Build a sense of community by regularly attending Chamber meetings, establishing expert knowledge on community attractions and local amenities.



• Create and manage monthly community calendar, etc. Manage front desk by log, audit, and deliver packages daily.



Qualified candidates will possess the following:



• 2+ years of experience in the hospitality industry working in a Concierge, Guest Services, Front Desk, Ticket Counter, Retail Services role.



Bozzuto's mission is to create the best possible living environment for our customers and to do so in a way that creates community and respects the world in which we live. From the very beginning, our success has been built around our four core values:





  1. Concern - for the communities we touch.




  2. Creativity - in everything we do.




  3. Passion - in our approach to business.




  4. Perfection - as a goal worth pursuing.





Supporting these values is a set of beliefs or practices that guide us in how we do business and conduct ourselves on a daily basis.



We are proud to be an Equal Opportunity Employer EOE/AA/M/F/D/V.