The job below is no longer available.
You might also like
in Scottsdale, AZ
- $50
est. per hour 
$20.81Verified per hour Allied Universal • 10h agoGood pay Urgently hiring 11.7 mi Use left and right arrow keys to navigate- $21
est. per hour Staples • 2d agoUrgently hiring 8.2 mi Use left and right arrow keys to navigate - Hurricane Harbor Phoenix • 1h ago
Urgently hiring 19.1 mi Use left and right arrow keys to navigate - $21
est. per hour Staples • 4d agoUrgently hiring 17.9 mi Use left and right arrow keys to navigate
Reservations Supervisor - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | scottsdale, Arizona |
About this job
Department: Sales
Position: Reservations Supervisor
Status: Full-Time
Summary:
The Reservations Supervisor is responsible for the daily operations of the Reservations office in an efficient and detailed manner. This involves assisting in taking reservations calls, cleaning incoming reservations, answering emails from the Reservations in-box, providing support to the Group Coordinators, and assisting the Reservations Manager in reporting, yield management, and coaching and motivating the team.
Company Background:
Join our team that FORTUNE magazine list "100 Best Companies to Work For" for 18 YEARS, since the list's inception in 1998. See for yourself why we are just one of 13 organizations who have made the distinction of being recognized every year. If you are looking to create a promising career path and work with others who infuse the Golden Rule into their daily lives, then look no further!
Responsibilities:
Job duties include but are not limited to:
Answer and reserve incoming reservations calls adhering to Four Seasons Reservations Standards Enter and clean incoming reservations from sources other than call in Answer emails from the Reservations email box Audit existing reservations to ensure accuracy. This includes taking advance deposits, checking for correct codes, and daily pre arrival reporting Provide support to the reservations team when necessary by answering questions, taking escalated calls, etc. Provide support to the Group Coordinators by helping with overflow work, running rooming lists, entering group blocks, completing attrition Provide support to the Guest Recognition Specialist with special projects Assist the Reservations Manager in daily / weekly / monthly reporting, weekly Yield / Forecast meetings Respond according to the crisis management plan to any resort emergency or safety situation
Skills/Qualifications:
Ideal candidate will have:
1-year previous reservations experience Knowledge of Operations front/back of house Previous experience in High Volume Call Center Must have strong written and verbal communication skills Must be able to type 40 wpm Comprehensive computer and analytical skills Superior guest service and salesmanship skills Proficient in Microsoft Word, Excel, Internet, Lotus Notes and Delphi Work well under pressure, multitasking and team player Detail oriented organizational skills and thinks strategically
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
Position: Reservations Supervisor
Status: Full-Time
Summary:
The Reservations Supervisor is responsible for the daily operations of the Reservations office in an efficient and detailed manner. This involves assisting in taking reservations calls, cleaning incoming reservations, answering emails from the Reservations in-box, providing support to the Group Coordinators, and assisting the Reservations Manager in reporting, yield management, and coaching and motivating the team.
Company Background:
Join our team that FORTUNE magazine list "100 Best Companies to Work For" for 18 YEARS, since the list's inception in 1998. See for yourself why we are just one of 13 organizations who have made the distinction of being recognized every year. If you are looking to create a promising career path and work with others who infuse the Golden Rule into their daily lives, then look no further!
Responsibilities:
Job duties include but are not limited to:
Answer and reserve incoming reservations calls adhering to Four Seasons Reservations Standards Enter and clean incoming reservations from sources other than call in Answer emails from the Reservations email box Audit existing reservations to ensure accuracy. This includes taking advance deposits, checking for correct codes, and daily pre arrival reporting Provide support to the reservations team when necessary by answering questions, taking escalated calls, etc. Provide support to the Group Coordinators by helping with overflow work, running rooming lists, entering group blocks, completing attrition Provide support to the Guest Recognition Specialist with special projects Assist the Reservations Manager in daily / weekly / monthly reporting, weekly Yield / Forecast meetings Respond according to the crisis management plan to any resort emergency or safety situation
Skills/Qualifications:
Ideal candidate will have:
1-year previous reservations experience Knowledge of Operations front/back of house Previous experience in High Volume Call Center Must have strong written and verbal communication skills Must be able to type 40 wpm Comprehensive computer and analytical skills Superior guest service and salesmanship skills Proficient in Microsoft Word, Excel, Internet, Lotus Notes and Delphi Work well under pressure, multitasking and team player Detail oriented organizational skills and thinks strategically
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
Your Privacy Choices