Inside Sales Support

Company Overview:

HD Supply Interior Solutions is one of the nation’s largest, premium interiors partner to the building industry. We offer turn-key supply and installation of multiple interior finish options, including flooring, and window coverings for residential and commercial projects.

HD Supply Interior Solutions is the interiors business of HD Supply, which is one of the largest industrial distributors in North America. With locations across the United States and Canada, the company’s more than 15,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers’ success.

HD Supply ( www.hdsupply.com ) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations, water infrastructure and residential and non-residential construction sectors. Through approximately 500 locations across 48 states and six Canadian provinces, the company's approximately 14,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!

Please be advised that HD Supply has reached an agreement to sell the Interior Solutions business to Interior Specialists, Inc., and we expect that the transaction will finalize the end of May. Based on the anticipated sale, if you would like to change the status of your application, please update in the system. All applications will be shared with Interior Specialists, Inc.

Job Description & Qualifications:

Job Summary

Provide high level administrative and technical support by assisting the Sales Support Supervisor. Duties may include preparing reports, compiling statistics and other data using spreadsheets and tables, and other general clerical responsibilities.

Major Tasks, Responsibilities and Key Accountabilities

• Take incoming calls and provide information to callers or transfer call to appropriate individuals.
• Ensure computer entries are maintained and up-to-date.
• Review and track sales staff inquiries, complaints, improvement ideas, etc.
• Interface with sales staff on support needs.
• Compiles statistical data on sales status. Nature and Scope
• Selects correct processes from clearly prescribed rules, past practices or instruction. Seeks advice and guidance on non routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
• Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior co-worker and/or supervisor.
• None Work Environment
• Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).
• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• No travel required. Minimum Qualifications
• Must be eighteen years of age
• Must pass the Drug Test
• Must pass the Background Check
• Must pass pre-employment tests if applicable Education and Experience
• HS Diploma or GED required. 0-2 years of experience in area of responsibility.

Preferred Qualifications & Job Specific Details:

Preferred Qualifications

• Strong interpersonal skills to demonstrate teamwork, leadership and flexibility while working with all levels of the organization.
• Excellent verbal, presentation, and written skills; ability to communicate and document complex processes in a clear and concise manner.
• Organizational skills and attention to detail are critical as the individual will often face shifting priorities on multiple assignments.
• Ability to work independently, exercise good judgment, and find solutions.
• Intermediate to Advanced experience working with MS Excel.
• College Degree Preferred
• Inside Sales or Account Management experience preferred

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