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in Las Vegas, NV

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Hours Full-time, Part-time
Location Las Vegas, NV
Las Vegas, Nevada

About this job

Description

JOB PURPOSE: Provide the highest level of customer service through account management activities including, but not limited to these key responsibilities:

KEY RESPONSIBILITIES:
  • Perform premier customer service in respect to all customers both internal and external to the partnership store
  • Complete customer service calls in a timely manner as assigned
  • Work as a cooperative member of the partnership store team and AcceptanceNOW team in all operational aspects
  • Network with partnership store personnel to gain referrals and educate partnership store staff on the rental process
  • Any other duties assigned by the Lead Sales Assistant
  • Review expired accounts and communicate with customers to promote timely payments
  • Maintain accurate records of past due account activity
Qualifications



  • Bilingual-Spanish


  • Prior customer service experience


  • Minimum high school diploma or equivalent


  • Friendly with exceptional communication skills


  • Organizational and time management skills, ability to multi-task


  • Proficient with simple math calculations


  • Computer literacy/proficiency in a windows operation system
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