Cashier - Full-time / Part-time

We have a full-time/part-time opening for a Cashier.

Must be able to work various shifts per week.

• Be authorized to work in the United States.

Position Objective:



The objective of a Which Wich Cashier is to provide superior sandwiches in a clean, friendly and vibacious environment while delivering a SUPERIOR guest experience.



Job Responsibilities:



Guest Service



Demonstrate Superior Service by providing “Service with Vibe”.

Demonstrate the 10 Points of Superior Service:

1. Commitment to our Guests


2. Be the ambassador of the "Vibe" and the Brand – Lead by example


3. Respect and courtesy


4. Presenting a clean and polished image through our attire


5. Ambassador of Standards


6. Professionalism


7. Efficiency


8. No problem is too small - Never say No


9. Handle Guest complaints professionally


10. Maintain property and equipment to ensure Guests have a safe and superior dining experience

Our Team



It is the responsibility of the employee to deliver superior sandwiches to all Which Wich guest in a fun, energetic and vibacious way. It is also the responsibility of each team member to support a culture of team work and respect. All team members are required to demonstrate the following qualities:



Honesty and Reliability

• Always be truthful and honest with fellow Team Members, Management and Guests


• Arrive on time and ready for work in the appropriate uniform, or notify the Manager ahead of time if you are unable to work your scheduled shift


• Always follow company policies and procedures

Tenacity

• Work until a task is completed. Leave no job unfinished, regardless of the task.


• Work at a fast pace to ensure that guest demands are met


• Work smart to be able to effectively juggle multiple tasks

Friendly and Enthusiastic

• Interact with the Guests and maintain an upbeat attitude at all times


• Communicate with guests and co-workers in a friendly, outgoing fashion

Service Minded

• Work or perform services for others in a friendly, accommodating, and attentive manner


• Explain the Which Wich ordering concept clearly and thoroughly in ways which appeal to new guests


• Go above and beyond to make each Guest’s visit enjoyable

Teamwork

• Enthusiastically pitch in to help fellow team members better serve guests


• Treat all team members with courtesy and respect


• Seek opportunities to make for a more efficient, safe or friendly work environment

Skills/Qualifications

• High School diploma or equivalent. College degree preferred


• Preferred to have food service experience


• Must possess basic math skills


• Must have basic computer skills and fundamentals


• Must read, communicate and understand English as it relates to the job and safety regulations


• Must be able to follow directions

Working Conditions

This position requires the ability to perform the basic functions of the job

• Must be able to work shifts up to 8hrs a day


• Must have full use of both hands (lifting, carrying, grasping, pushing, pulling)


• Must be able to firmly grasp utensils to include but not limited to knives, mops, brooms, etc.


• Must be able to tolerate temperature extremes (hot and cold) when working in walk-in and around ovens and sinks


• Standing, bending and walking for extended periods of time on hard surface


• Must be able to bend and stoop to lift and move boxes, sweep and mop


• Must be able to lift over head up to 15lbs


• Lifting up 15 lbs frequently, 25lbs occasionally

Responsibilities by Position



All Positions

• Greet guests with a warm welcome and a smile as they arrive


• Have menu knowledge of all wiches


• Explain the Which Wich ordering system


• Assist guests with Wich selection


• Clean and wipe tables and trays


• Keep beverage stations stocked


• Refill beverage machine with ice


• Sweep dining room as needed


• Maintain dining room cleanliness, including trashcans


• Organize and maintain cleaning supplies and chemicals


• Restock paper towels, drink lids, straws, etc. in dining area


• Complete opening and closing procedures


• Perform any other duties as required

Cashier/Host/Hostess

• Greet guests with a warm welcome as they arrive


• Explain the Which Wich ordering system


• Assist guests with Wich selection


• Maintain clean dining area


• Assist guest with drink refills


• Stock coolers and merchandisers


• Stock chips


• Maintain a clean and organized work area to ensure a safe work environment


• Properly clean and sanitize all dining room equipment according to company specifications


• Empty trash cans


• Employ the “clean as you go” method to avoid accidents and to maintain standards


• Demonstrate required safety, production, and sanitation standards at all times


• Use clear verbal communication


• Perform any other duties as required

Cashier

• Greet guests with a warm smile as they enter and address guest by name


• Use clear verbal communication


• Maintain a clean and properly stocked phone-in area and cashier station


• Quickly and accurately ring orders


• Suggest additional items that would complement a guest’s order (upsell)


• Coordinate phone-in and catering orders


• Practice proper cash-handling procedures


• Stock coolers and merchandisers


• Maintain a clean and organized work area to ensure a safe work environment


• Properly clean and sanitize all equipment according to company specifications


• Employ the “clean as you go” method to avoid accidents and to maintain standards


• Demonstrate required safety, production, and sanitation standards at all times.

 Safety and Sanitation

• Maintain a clean and sanitized area.


• Clean as you go


• Wash, rinse, and sanitize all dishes to sanitation standard


• Air-dry pots, pans, and utensils and return to proper storage location


• Frequently check sanitizing PPM throughout shift, and change when out-of-standard


• Move boxes and equipment to sweep/mop facility, including walk-in refrigerator and freezer.


• Daily clean and organize walk-in cooler.


• Daily clean and sanitize all trash barrels.


• Assist team members as needed


• Perform any other duties as required