Career Fair - Seasonal Customer Service Representative & Claims Reps - Full-time / Part-time

1850 West Rio Salado Pkwy.
Tempe, AZ  85281
Suite #101

Temporary Inbound Customer Service Representatives - Training Starts April 25, 2016
Temporary Claims Processors- Training Starts May 23, 2016
Customer Service Representatives - Seasonal 
Location: Tempe, AZ
Job Code: 2782

Our Customer Service teams spend the majority of the day speaking with our customers, answering questions regarding their Consumer-Directed Benefits.  The calls you’ll receive aren’t superficial - they are critically important to our customers.  As an example, you may speak to a customer about how to get reimbursed for their diabetes medication, or a new parent calling to find out how they can get child care covered under their company’s dependent care FSA plan.  You may also speak to a customer trying to make ends meet asking you the best way to utilize their FSA dollars.  Our CSRs exhibit professionalism and empathy at all times.

QUALIFICATIONS

• A total of at least one year of successful customer service experience over the phone or face to face. 
• Call center experience is a highly preferred, but not required.
• High School Diploma or GED
• Excellent attendance record.
• Ability to attend every single day of training for the entire four weeks, 8am to 4:30pm.
• Attendance is critical, if there are any tardies or absences during the four week training, we will evaluate the need to end your assignment.
• The ability to sincerely express empathy and acknowledge customer concerns over the phone.
• We conduct background checks including, but not limited to: employment history, criminal history, driving record, education, and professional references. 

About WageWorks

When you work at WageWorks, you help people live happier, healthier, and more productive lives.  We lower the cost of living for millions of American families. We help everyday people manage everyday expenses - like healthcare, child and elder care, and commuting - through benefits like Flexible Spending Accounts and Health Savings Accounts provided through their employers.  Our management team helped write the legislation that initiated commuter benefits and we participate and chair the groups who are actively setting national policies and processes.  We pioneered cutting edge technology that is now the industry standard.  While we are recognized for our technology and expertise, we also put our customers first by providing exceptional support and service.

Our Environment:

Our Tempe Call Center is easily accessible by the 202 freeway, and in close proximity to the light rail. Our facility is state of the art and provides a nice comfortable workspace with all of the Starbucks coffee you can drink.  In addition, the management staff believes in creating a positive and uplifting environment that includes recognizing and developing our people for future opportunities.  WageWorks is planning additional growth, which means more opportunities for people that are driven and looking for a career.  In addition, though attendance is critical to our success, we have various shift options available to assist you with managing your work and home life.  We begin by hiring all of our Customer Service Representatives on as Seasonal Agents (min 6-8 month commitment).  The top performing Seasonal agents will be considered for regular employment with benefits.

Why Work for WageWorks?

If you're looking for a career that provides plenty of growth opportunities, responsibility, and interesting challenges to tackle, you will find it here.

If you want to join a fast-moving, high-growth, exciting company that's a market leader, you’re looking in the right place.  But mostly, if you want to help people live happier, healthier, and more productive lives, then you’ll want to work for WageWorks.

Equal Employment Opportunity Employer

Employment will require successful completion of a background check