Bartender - Full-time / Part-time

We have a part-time/full-time opening for a Bartender.

Minimum 1 year of experience.

Must be able to work various shifts per week.

Wage: $7/hr + tips

The award winning Hilton Phoenix Chandler is looking for a full time and part time Bartender. At the Hilton Phoenix Chandler we pride ourselves on being hospitable, working with others, and always having fun. In the six years of operation, we have won four Connie Awards for 2010, 2012, 2013 and 2014 (ranking us the #1 Hilton in the brand) as well as two Brand Excellence Awards in 2011 and 2015. These awards are granted to the Hilton’s in the America’s with the highest cleanliness and condition scores, as well as customer satisfaction scores. Furthermore, our Food & Beverage outlets are consistently ranked in the top ten in the brand.

The Hilton Phoenix Chandler is owned and operated by Texas Western Hospitality. Texas Western Hospitality builds only the best hotels and employs only the best of managers. This simple, yet proven strategy has allowed us to deliver exceptional results to all of our stakeholders; investment partners, owners, associates and customers alike.

We are looking for evening shifts, primarily weekends for our busy season. Experience is preferred but not a requirement. Bartenders are responsible for mixing and serving alcoholic and non-alcoholic beverages to customers and for wait staff. While ensuring customers are receiving quality Food & Beverage products and service, thereby adding to a positive guest experience. Other duties include:

• Greets guests pleasantly as they approach the bar; promotes house drinks and food items; utilizes up selling skills whenever possible to maximize revenues.
• Prepares beverages requested by customers or servers according to standard operating procedures (i.e. proper proportions and ingredients control costs provide a consistent product to the guests)
• Uses POS (Point of Sales) system machine accurately, collects money and makes change.
• Stocks bar and beer cooler area as required.
• Keeps bar and beer cooler area neat and orderly (includes standard sanitation practices and washing glasses behind the bar).
• Recognizes intoxicated guests and acts accordingly.
• Serves food to customers around the bar.
• Keeps liquor at par levels, ordering or requisitioning products using the bottle-for-bottle control system. Completes nightly liquor list.
• Follows all opening and closing procedures.
• Maintains continuity of guest satisfaction through constant communication with wait staff.
• Trains new Bartenders.
• Prepares fruit for garnishing drinks.
• Monitors guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notifies management of incidents involving excessive alcohol consumption or impaired condition of customers.
• Checks identification whenever the age of a guest requesting and alcoholic beverage service is questionable; follows state and local laws regarding the sale and service of alcoholic beverages.
• Ensures snack bowls are full and promptly refills bowls as necessary.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Provides a professional image at all times through appearance and dress.