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Customer Service Manager - Entry Level - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 11805 NORTH PENNSYLVANIA ST STE 121 Carmel, Indiana |
About this job
Fortitude Marketing Solutions a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us and actually hire us to do it for them. They provide the different promotions and services and we are responsible for representing them in local markets.
Position responsibilities:
- Using customer service and communication skills when meeting with clients
- Assisting our clients in the retention and acquisition of customers
- Account updates
- Learning the business aspect of running a successful client campaign
- Leadership training while managing others
- Human resource duties
Requirements
- Job Requirements:
- Strong skill set in building professional relationships with customers
- 2 year degree or related experience preferred
- Experience working in a customer focused industry
- Strong communication skills
- Self-motivated & interested in career growth
- Work well in groups and individually
- Experience with training others
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