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in 34220, FL

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Hours Full-time, Part-time
Location 533 - 34221
34220, Florida

About this job

Home Instead Senior Care is a private duty homecare company serving Manatee County.  The On Call/Service Coordinator position that entails both in-office hours three days a week, and On Call Coordinator 3 weeknights and part of the weekend.  We provide complete and thorough in-office training before assigning On Call duties.  

The responsibilities break down as follows:

In-Office

Your primary responsibility while working in the office is to support our Service Coordinator I and Service Coordinator II positions.  Specifically:
  • Email schedules to caregivers
  • Communicate schedule changes to clients and caregivers
  • Enter your communication into the company's software system
  • Assist the Service Coordinators in making phone calls and identifying possible candidates for client visits
On Call

While On Call after hours you are responsible for:
  • Answering each cal in a friendly and professional manner
  • Filling open client visits that occur while On Call (call offs and/or emergency shifts)
  • Documenting and communicating client and schedule changes to the Service Coordinator I the next day
  • Fielding prospective client inquiries
The On Call schedule is typically Monday, Thursday, and Friday evenings (5:00 pm - 7:30 a.m) and Saturday from 3:30 pm to Monday 8 a.m.  Off all day and night Tuesday and Wednesday.  You are provided a company cell phone and iPad for these duties.  

This position is ideal for someone who seeks flexible employment scheduling and who has a passion for helping others.  You must be a persistent and a resilient person.  You must understand and adopt our mission to provide quality care to seniors.  You must embrace the opportunity to work independently as well as being a member of a dedicated team.  While the in-office schedule currently calls for 8 hour days, this can be adjusted (reduced) for the ideal candidate who seeks more of a part time schedule.  We look forward to hearing from you!!

Each Home Instead franchise is independently owned and operated.