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Leasing Consultant/Guest Services Representative - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Falls Church, VA Falls Church, Virginia |
About this job
OAKWOOD WORLDWIDE IS LOOKING FOR ASSOCIATES READY TO TAKE ON THE WORLD!
Oakwood Worldwide is currently searching for highly-motivated, enthusiastic and forward-thinking individual to join our Falls Church team as a Leasing Consultant/Guest Services Representative.
In this role you represent Oakwood and deliver our Golden Touch level of customer service every time a guest enters the lobby in our apartment community in Falls Church, Virginia. Also, you will have an opportunity to assist our guests in selecting and leasing their temporary apartments.
Daily Responsibilities Include:
- Completing all reservation paperwork on a daily basis
- Faxing or emailing all reservation paperwork to contact and/or end user on a daily basis.
- Authorizing credit cards and sending reservation confirmations after all paperwork is complete on a daily basis
- Auditing all final paperwork for correct signatures and correct intent to vacate dates
- Updating Kardex with correct payment and contact details for all current guests
- Following up on all pending paperwork on a daily basis
- Answering phones and entering work order requests for maintenance
- Display positive and energized personality and behaviors that demonstrate a can do attitude
- Leasing responsibilities will include showing apartments to prospective customers, following up and closing lease agreements
- Tracking and reporting on sales traffic and closing results
Successful candidates will have:
- 2+ years experience in an Administration and Organizational environment
- Exceptional customer service and phone skills.
- Professional verbal and written communication
- MS Word, Excel, and Outlook
- Ability to close a sales transaction
Must be able to work Saturday and Sundays with two weekdays off.
Oakwood Worldwide offers a very competitive compensation and benefits package. Along with competitive salary, the company offers medical, dental, vision, short and long-term disability insurance, tuition reimbursement, flexible spending accounts, paid vacation and sick leave, paid holidays, and a 401(k) plan.
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