Credit & Collections Analyst

Main Job Responsibilities:

-As a collector, they will be responsible for taking inbound and placing outbound calls, working on the dialer as well as working independently to collect on John Deere equipment before it reaches the 60+ day delinquency.

-Their goals are to maintain the relationships with clients, gather appropriate data on accounts, documentation, etc.

-Collectors are responsible for speaking with individual farmers, co-ops and other businesses and individuals that have purchased equipment.

-They collect on a variety of different things, some of which could include, but are not limited to: tractors, combines, tillers, seed, etc.

-They will be taking anywhere from 20-60 delinquent calls/day.

-Collectors will be responsible for negotiating payments and doing research on why the customer is unable/late to pay their bills. There are 3-4 screens/systems that are used on a daily basis for documentation and for researching customers and equipment, so qualified candidates must have strong abilities to multi-task.


In addition, candidate will:

* Use telephone negotiating techniques to build and maintain company, customer and dealer relationships.
-On specific days they will alternate what calls they take or make. They have 1-Dialer that calls out, 2 inbound call backs and 3 Manual call outs/back-up to the group.
* Review payment history and account information.
* Update/confirm debtor information.
* Negotiate payment plan modifications according to established policies and procedures.
* Administer collection efforts within federal and state regulations and company policy.
* Assist with account resolutions for misapplied cash and refers problem accounts to supervisors.

Looking for a confident individual who excels working in a team environment. Candidate should be an excellent communicator, skilled in negotiation and conflict resolution.

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.