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in Lehi, UT

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Hours Full-time, Part-time
Location Lehi, UT
Lehi, Utah

About this job

Seeking a Japanese speaking customer service representative that has great communication skills. This position is with a new age company in a welcoming call-center enviroment. This is a part-time position with the ability to go permanant! The hours are Monday through Friday 5:00 PM - 9:00 PM.

Job Description:

Provide customers with service and product information. Identify, research, and resolve customer issues using customer care system. Follow up on customer inquiries. Research billing issues, misapplied payments, and track orders. Recognize, document and alert the supervisor of any trends in customer calls. Recommend process improvements. Read and follow through with any updates or word tracks from supervisors. Provide on-the-job training for new employees. Perform other duties as assigned by management.




About Aerotek:


Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.