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Guest Service Representative
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | 2910 Geyser Drive Colorado Springs, Colorado |
About this job
We have a full-time/part-time opening for a Guest Service Representative.
Must be able to work various shifts per week.
Requirements
Immediate Supervisor
Operations Manager
Job Summary
Performs sales and customer service functions related to the guest interactions, reservations, and revenue collections, in a manner that will ensure Chartwell Hospitality guests receive a safe and secure place to say with friendly, attentive service.
Essential Job Functions
- Performs the functions of the front desk including check-ins, check-outs, reservations, answer telephone, provide wake-up calls, etc.
- Display a positive, upbeat attitude. Provide information concerning hotel, facilities and functions, as well as, their location.
- Familiar with property security and key control procedures, as well as, fire safety procedures.
- Completes paperwork necessary for front desk operation.
- Perform tasks assigned by Operations Manager, Assistant General Manager or General Manager.
Necessary Skills and Attributes
- Excellent verbal, comprehension, listening and problem solving skills
- Adaptability
- Report and accounting skills
- Guest relation skills