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in Denver, CO
Wheel Chair Agent
Hours | Part-time, Full-time |
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Location | 4705 Paris st Ste. 250 Denver, Colorado |
About this job
At Air Serv, we annually respond to over 1.5 million wheelchair requests at airports around the country. We assist a wide range of passengers, including people with disabilities ranging from sports injuries to paralysis and blindness.
In order to develop the most innovative and advanced wheelchair management solution in the aviation industry, we consulted with the FAA and DOT as well as representatives for the disabled. As we developed this technology, we kept in mind that our ultimate goal is to improve response time to the passenger and to increase our efficiency in serving a number of passengers.
We have wheelchair dispatchers who collect requests from United airlines and then transmit the information electronically to the service person nearest the passenger needing assistance. Each wheelchair assistant is supplied with a means of two-way communication with the dispatcher. Our wheelchair service personnel are taught to be empathetic and sensitive to every passenger's needs. They get the passenger comfortably seated, describe what to expect and reconfirm where the passenger is to go.
Must be at least 18 years old
Must have a high school diploma or GED
Must pass a drug test and a background check (No Felonies)
Must be proficient in reading, writing, speaking and understanding English
We will train you for the job
Customer Service experience is a plus.