Multi-Unit Manager

Directs and oversees all area store personnel to achieve Region, Division and Corporate net profit performance objectives.  Is responsible for the overall engagement and productivity of a wide network of retail stores and oversees many aspects of their day to day operations as well as creating a work environment that supports and promotes employee engagement through teaching and living the Company Values. Is the direct supervisor of the individual Store Managers. This is a job that requires a considerable amount of travel that could span hundreds of miles each week.

 

Responsibilities:

Manpower strategic planning for area to include staffing, development and management of all store level personnel.

 

P & L management for 10-13 locations through monitoring of current sales, expenses, store labor costs and inventory control. Evaluating and disseminating data for strategic gain.

 

Personnel management to include, motivating and coaching Store Managers through team evaluation process and partnering with HR Business Partner on employee related matters.

 

Analysis of financial reports, P&L, Gap analysis etc. coaching Store Managers towards improving profitability.

 

Ensures area-wide customer satisfaction and product quality, while managing safety and security within the territory.

 

Weekly store visits to ensure compliance with Corporate and Division Standards with regard to store conditions, store promotions and operational procedures.

 

Heavy emphasis of food service – increasing sales, monitoring food service standards and safety.

 

Working Relationships:

Store team members, Region Manager, VP of Retail Operations, Human Resource Business Partner and Human Resource Centers of Excellence, Facilities Maintenance, Marketing, Risk Management, Environmental, Legal departments, etc.

 

 

 

JOB REQUIREMENTS & QUALIFICATIONS

 

Minimum Education:

High School Diploma or GED

 

 

Preferred Education:

College degree in business, or a closely related field, may substitute for a portion of the required experience.

 

Minimum Experience:

10 years retail experience and 1-3 years multi unit retail experience or restaurant general management experience.  Computer skills a must.  A minimum of 1 year of experience managing an AIM Store.

 

 

Preferred Experience:

Proven history of retail management experience or restaurant multi / general management experience.  Candidates who have completed or are currently enrolled in management development training such as Management Essentials, LEAD (Leadership Excellence and Development Program), and other development modules offered through Knowledge Zone and Campus University preferred

 

Licenses/Certifications:

    

 

Soft Skills:

Excellent team building, communication, leadership, interpersonal, and organizational skills a must. Computer skills important