IT Systems Management Analyst (Evening Shift) TRICARE - Elk River, MN - Full-time / Part-time

Position Description:

 

Combine two of the fastest-growing fields on the planet with a
culture of performance, collaboration and opportunity and this is what you get.
Leading edge technology in an industry that's improving the lives of millions.
Here, innovation isn't about another gadget, it's about making health care data
available wherever and whenever people need it, safely and reliably. There's no
room for error. Join us and start doing your life's best work.SM





This opportunity is with one of our most exciting business
areas: Optum –a growing part of our family of companies that make
UnitedHealth Group a Fortune 17 leader.

 

Optum helps nearly 60 million Americans live their lives to
the fullest by educating them about their symptoms, conditions and treatments;
helping them to navigate the system, finance their healthcare needs and stay on
track with their health goals. No other business touches so many lives in such
a positive way. And we do it all with every action focused on our shared values
of Integrity, Compassion, Relationships, Innovation & Performance.


Positions in this
function coordinate the processes and activities that focus on restoring
service after an incident occurs. Monitors environment health and the
facilitation of high severity incidents to improve the state of service
availability and continuity. This function also includes those who operate and
monitor computer and peripheral equipment. Coordinates the efforts of all
functions to complete scheduled jobs in a timely manner. Documents all problems
(hardware, application, facility, etc.) and takes corrective action as
required. Interfaces with other departments as required.
Work shift is Sun-Tue from 6:30 pm to 7 am and every third Wednesday CST
Primary Responsibilities:


Monitoring of multiple distributed or mainframe
computing environments.
Ability to work within established processes &
procedures; deviation from process is undesirable.
Amend recognition, ticket
creation/assignment/escalation; ticket follow-up & resolution.
Processing of work intake requests via schedules or on
request.

Required
Qualifications:


High School Diploma/GEDAble to work Sun-Tue from 6:30 pm to 7 am and every third Wednesday CST
2+ years of experience with any of the following: AS400, UNIX or MVS Mainframe
United States Citizenship
Ability to obtain favorable adjudication following
submission of Department of Defense form SF86 NAC form SF86


Preferred Qualifications:


Experience with Microsoft Excel
Familiar with Scheduling and Ticketing systems


As a requirement of UnitedHealth Group’s contract with the
Department of Defense, this position requires U.S. citizenship and proof of
favorable adjudication following submission of Department of Defense eQuip Form
SF86, (the National Agency Check Legal and Credit or “NACLC”). Successful
completion of the NACLC process is a requirement for continued employment in
this role. NACLC processing will be initiated by our TRICARE Security Officer
post-offer, and can take 3-6 months for a final decision communication from the
Department of Defense. Candidates will be allowed to begin employment with
UnitedHealth Group in this role based on an interim clearance, and final
results will be communicated as they are received. Failure to obtain final
NACLC approval will result in termination from this role.Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.SMDiversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.