Store Manager

Responsibilities:

• Supervise the day-to-day task assignments and performance for team members in all areas of the store.
• Provide outstanding customer service. Respond to customer complaints or inquiries.
• Execute and adhere to all company policies, procedures and practices.
• Manage matters relating to team members and the store team – recruiting, hiring, training, coaching, team member engagement and performance management.
• Conduct competitive fuel surveys as required.
• Plan and prepare work schedules and coordinate daily assignments and activities of team members.
• Operate a cash register, monitors shift cash, and prepares shift reports.
• Prepare and serve guests fresh, great tasting, quality food.
• Assist in vendor check-in, ordering, unpacking of orders and stocking.
• Maintains store cleanliness.
• Train and coach team members.
• Maintains professional appearance in accordance with the company dress code policy.
• Knows, follows, and enforces all state and local laws regarding lottery, cigarettes and alcohol sales.
• Maintains professional communication and demeanor with vendors, team members and guests.
• Apply and enforce the consistent practice of counseling and disciplinary actions for all store personnel.
• Control company assets of facility – cash, product, equipment.
• Maintain proper and effective inventory levels in all departments by assuring effective vendor relations and store ordering.
• Responsible for store paperwork, P&L and budgets for retail and kitchen operations.

        *All other duties as assigned

Job Benefits For Full-Time Employees

• Medical, Dental, Vision, & Prescription Coverage
• Paid Time Off
• Short Term Disability, Life Insurance and Accident Plans
• 6 Paid Holidays
• 401(k) Retirement
• Employee Referral Bonus
• Advancement Opportunities
• Flexible Schedules

Education, Experience and Skill Requirements:

• High School Diploma required. Associates or Bachelor’s degree in business or related discipline preferred.
• 4 years of leadership experience required, preferably in a retail or convenient store environment.
• Exceptional customer service, superior relationship building and strong leadership skills required.
• Highly effective written and oral communication skills required.
• Ability to multi-task and prioritize tasks for team members.
• Ability to perform basic arithmetic such as addition, subtraction, multiplication and division.
• Must be able to meet any state and local requirements to sell lottery tickets, alcoholic beverages and tobacco.
• Availability to work all shifts, weekends, and holidays, based on business needs
• Valid State Driver’s License and reliable transportation required.