Sales Associate - Full-time / Part-time

Clothes Mentor is always looking for individuals with amazing customer service skills that also have a passion for fashion. If you are interested in working with a fun group of people, great customers, and working with our ever-changing inventory you are in the right place.

Sales Associate

Responsibilities and Duties:

• Handles incoming calls or inquiries from prospective customers or clients
• Assists customers effectively by solving customer disputes
• Provides customer additional information or explains services
• Discusses products offered and ensures customer satisfaction
• Tactfully handles confrontational or stressful interactions with the public
• Accurately captures customer information

Requirements and Qualifications:

• Acts in a friendly, courteous and helpful manner toward customers and co-workers at all times.
• Exerts high degree of energy and drive to meet customer demands.
• Performs effectively and safely in an environment where there is constant change and minimal direct supervision.
• Capable of making quick and appropriate decisions.
• Takes action to meet customer needs.
• Can anticipate bottlenecks in service and acts to resolve them.
• Ability to learn quickly.
• Ability to communicate viewpoints and concerns to fellow employees and managers in a constructive manner