Security Intervention Specialist

Universal Protection Service is proudly celebrating 50 years of being in business and is the largest privately owned security organization in the U.S.ÂÂÂÂ
We attribute our growth and success to our exceptional employees. If you like being part of a winning team and providing exceptional customer service, we may have an opportunity for you!

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans.

Universal Protection Service is known as the leader in client satisfaction among facility service providers. We seek leaders that inspire the best from their employees and have the ability and desire to mentor, train, and help their staff grow! If you are a dynamic leader with a passion for service excellence and would like to be an integral part of our success, please consider joining our team!

We are currently looking to hire a Security Intervention Specialist. The primary function is to monitor their assigned customer's surveillance cameras and alarm monitoring systems, respond to event-driven alarms in a timely and effective manner, and document any activity and contact support systems in the event of an emergency.

Additional requirements of the Security Intervention Specialist position include, but are not limited to:

• Basic level of monitoring customer's cameras and alarm systems remotely.
• Effectively respond to event-driven alarms in a timely matter via telephone and/or email communication based on the client's specific protocol.
• Conduct virtual escorts daily as deemed timely by the contract specifications.
• Conduct virtual patrols of the assigned client's property.
• Complete hourly call-ins.
• Handling camera maintenance checks.
• Handle site incidents.
• Complete incident reports.
• Complete event reports.

Position Requirements

Qualified applicants for the Security Intervention Specialist position will meet the minimum requirements, as described below:

• High School Diploma or Equivalent. Minimum of two years (Concurrent) experience in law enforcement, security or the military.
• Minimum of two years’ experience controlling cameras; one year being in a security industry and/or position.
• Must have language skills to read and interpret documents such as security logs, post orders, and other security correspondence. In addition, must be able to effectively verbally communicate to another in the English language to direct, control, and/or assist in the event of a crisis.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines. Must be highly organized and able to keep executive on track with required information available at all times.
• Must be highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology including Outlook and internet applications.
• Professional, articulate and able to use good independent judgment and discretion. Must have proven ability to maintain correspondence, discussions and materials in strictest confidence. Must be able to work overtime as needed.
• Outstanding verbal and written communication skills required with the ability to successfully interact at all levels of the organization while functioning as a team player.

EOE/Minorities/Females/Vet/Disability
Universal Protection Service is an equal opportunity employer committed to hiring a diverse workforce. IND123 #LI-PM1

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