Entry Level Management - College Grads Welcome! - Full-time

Entry Level Management - College Grads Welcome!


We are a dynamic group of young business professionals! We operate the same way athletes do on a competitive sports team--our core values being leadership, integrity, team work, and accountability.

As a business, we highlight customer focus.

Our team is trained daily on customer service techniques and retention. Building a strong rapport with the customers in our territories is the very thing that makes our company and our clients achieve success.

Responsibilities:

-Receives and Processes customer purchase orders
-Enters orders received via telephone or on a provided tablet
-Enters electronic, paper and manual orders online
-Verifies & Confirms customer orders and delivery expectations.
-Quotes prices according to uniform pricing strategy and current market pricing.
-Tracks order exceptions and maintains as needed.
-Sales with Preferred Customers
-Direct Customer Service with new and current customers



Teamwork: collaborates with team members

-Seeks good communication and cooperation within Trademark's organization
-Coordinates all routine aspects of customer orders, requests, and inquiries
-Identifies and uses internal resources as needed to complete tasks
-Supports team goals
-Is receptive/flexible/adaptable to change
-Understands, generally, about competitors and their services



www.northchicagomarketing.com

Qualifications:

-Customer service, customer solutions and/or sales experience.
-Leadership role without formal authority
-Effective decision making
-Displays effective interpersonal & communication skills (internal/external)
-Delivers timely and accurate information to customers & internal business partners both verbally and in writing.
-Achieves mutual understanding by summarizing & reviewing agreements
-Actively listens.
-Demonstrates understanding of our clients products and services
-Recognizes and responds to new/additional opportunities at existing customers


Education/Training:

-Bachelor's degree preferred
-Customer Service experience preferred