Cage Cashier

SUMMARY:
Responsible for assisting Guests with transactions and for balancing various bank drawers within the Cage Department while maintaining accuracy throughout all phases of the balancing process.

MEETING PERFORMANCE EXPECTATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsibilities listed below are representative of the knowledge, skills and/or ability needed to effectively execute this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

ESSENTIAL DUTIES OF THE POSITION:

• Accurately balances assigned bank averaging $100,000.
• Responsible for balancing money received and disbursed.
• Follow Grand Casino Service techniques and initiatives to ensure positive guest service results.
• Pays out large jackpots.
• Pulls and counts mutilated money, preparing it to be returned to the bank.
• Performs check cashing service, debit and credit card transactions, and ATM transactions.
• Redeems coupons, coins, chips and tokens for coin and/or cash for Guests, in a courteous, timely manner.
• Redeems foreign currency, computing accurate exchange rates for the various currencies received.
• Redeems and validates EZ Pay tickets for Guests in a courteous, timely manner.
• Conducts operation of basic machinery, such as: jet sort, bill counter, and calculator.
• Conducts operation of approved cashier (check cashing) software, including: guest information and database, Title 31, ATM’s and others.
• Assist with the successful on-going operation of ATM’s, Kiosks and other equipment by keeping them loaded with cash, monitoring them daily, maintaining an adequate supply of supplies and responding to service issues.
• Knowledge of local jurisdiction gaming laws (federal, state, tribal, etc.) and attendant regulations as well as the
• Company’s internal controls, policies and procedures.
• Brings disputes and unusual Guest activities to the attention of the Shift Manager.
• Maintains a working knowledge of facility, as well as special events on property, in order to advise Guests.
• Assists other Cashiers within the Cage area.
• Facilitates the flow of information by attending regularly scheduled departmental meetings.
• Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.
• Any and all other duties as assigned.

THE COMPANY REQUIRES EVERY ASSOCIATE TO:

• Maintain a consistent and regular attendance record.
• Encourage mutual respect among associates by setting positive examples consistent with company policies.
• Maintain an attitude and philosophy consistent with the company mission, vision and values.
• Maintain a professional reputation in the company and community.

EDUCATION and/or EXPERIENCE:

• Previous money handling experience preferred but not required.