Hotel Operator / Telephone Operator (PBX) - Jackson Lake Lodge - Summer Seasonal - Full-time / Part-time

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Do you enjoy being on the phone? Do you love interacting with guests and employees? Are you interested in working and living in Grand Teton National Park? Are you looking for an Experience of a Lifetime? If you answered, “Yes” to these questions, this position is great for you!

The PBX Operator is responsible to greet and connect incoming calls to their proper destination with a friendly demeanor. Telecommunications services will be provided with the use of an electronic Dimension 600 PBX console and automated guest message service. The individual is expected to dispatch emergency calls or fire emergencies to Security and/or National Park Service, dispatch urgent messages to bell staff for delivery to guest rooms, and additionally activate automatic wake up calls for guests. The Hotel Operator is expected to maintain a pleasant and cordial attitude, and also maintain a follow up call log for all guest inquiries and complaints and follow up accordingly with engineering and the guest, and will also send and receive faxes for guests and staff as necessary.

The “must haves” for this position include:

• Strong working knowledge of computers
• Fluent in understanding and speaking English
• Friendly, courteous personality, ability to relate well to guests and employees
• Ability to perform under pressure

We prefer that you additionally have the following skills / experience, but it is not required:

• Previous Hotel Operator experience

Our season typically runs from mid-May through early October.

Come capture the “Spirit of the Tetons” in one of the most photographed mountain ranges in North America. Our team returns year after year to ensure that our guests get the most out of our abundant wildlife, breathtaking views, hiking trails, fishing and much more. Grand Teton Lodge Company offers an amazing place to live and work, as well as free staff housing.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 122142