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in Orlando, FL

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Hours Full-time, Part-time
Location Orlando, FL
Orlando, Florida

About this job

A mutually rewarding experience.

Work. Realize your ambitions. And realize there's more to being in business than just making a profit. That's the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet. What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it's never just about a single person, a single project or a single brand. It's about how you can grab everything that's within your reach here and use it to pursue mutual, long-term gain. It's about having ideas. And ideals. Being prepared to risk failure because the promise of success means we'll all be a little better off. It's that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

Mars has net sales of more than $33 billion, operates six business segments including Petcare, Chocolate, Wrigley, Food, Drinks, Symbioscience, and more than 75,000 Associates worldwide that are putting its Principles into action to make a difference for people and the planet through its performance.

Mars brands include: Petcare - PEDIGREE®, ROYAL CANIN®, WHISKAS®, BANFIELD® Pet Hospital, CESAR®, SHEBA®, DREAMIES® and NUTRO®; Chocolate - M&M'S®, SNICKERS®, DOVE®, GALAXY®, MARS®, MILKY WAY® and TWIX®; Wrigley - DOUBLEMINT®, EXTRA®, ORBIT® and 5™ chewing gums, SKITTLES® and STARBURST® candies, and ALTOIDS® AND LIFESAVERS® mints. Food - UNCLE BEN'S®, DOLMIO®, EBLY®, MASTERFOODS®, SEEDS OF CHANGE® and ROYCO®; Drinks - ALTERRA COFFEE ROASTERS™, THE BRIGHT TEA COMPANY™, KLIX® and FLAVIA®; Symbioscience - COCOAVIA® and WISDOM PANEL®.

M&M'S World Retail Store!
M&M'S World...Work is better in color!

What could be better than joining the world's largest retail and entertainment complex dedicated to everything M&M'S® and supporting its success? We have immediate career opportunities for Retail Guest Experience Associates!


Come join our team in a venue rich in opportunity with fun at the center of it all. For an environment offering the experience of a lifetime, our store provides non-stop "retail-tainment" and allows you to see work in a marvelous, multi-colored new light! We offer a color-filled wall of M&M candies and thousands of M&M'S retail products throughout our fun-filled store. To view a sample of our hardline, softline and plush retail products go to .

We are seeking enthusiastic self-starters whose guest service talent will provide our guests with a memorable shopping experience. This motivated team player will provide an exceptional experience for guests whether cashiering, replenishing the sales floor, or supporting the team in any way necessary. The ideal candidate consistently sets an example for others to follow in regard to maintaining and believing in our organizational vision and standards (guest experience, sense of urgency, responsibility to the team, representing our brand appropriately and responsibly).

Duties include:

  • Demonstrated enthusiasm and interest for providing exceptional guest service and creating memorable experiences
  • Ability to provide direct support to the guest, through one-on-one interaction
  • Ability to recommend and up-sell our products
  • Self-directed and able to work independently
  • Ability to follow the Guest Service expectation consistently
  • Must be on time for work and take breaks in a timely manner
  • Maintain a consistently neat and professional appearance in accordance to company Dress Code standards
  • Ability to use equipment/tools in support of the job function, in a safe and responsible manner
  • Ability to maintain standards in designated area of responsibility.
  • Ability to manage time at work effectively and efficiently
  • Ability to live by The Five Principles of Mars, Inc.
  • Ability to develop personal skills and capability through on-going training, as provided by the company
  • Supportive of management decisions
  • Special duties as assigned by Store Director
  • Train new Associates, as needed.

Minimum Qualifications:

-High school diploma or GED equivalent required

-Ability to work nights, weekends, AND holidays as needed

-Must have six months customer service or retail sales experience

-Experience with guests in a service oriented environment required

-Ability to lift 30 pounds

-Demonstrated ability for mathematical skills

-The love of chocolate and fun is strongly preferred!

We offer competitive wages and a generous associate discount. Part-Time associates who work 20+ hours are eligible to receive paid time off and bonus potential.

If you're looking for a place where you can take ownership for your work, where the pace is fast, the environment is built around the importance of open communication, and where employees are "associates" and treated as such, then we want to hear from you!

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.