Manager Instructional Design and Technology - San Antonio, TX

The Instructional Design Manager is a leader of people who design and manage learning programs. This leader develops people and enables processes to produce effective learning solutions. The Design Manager is a coach, a facilitator, a results catalyst and sees the big picture, seeing upstream and downstream effects of the work produced by his/her team. This leader is a partner and collaborator with delivery team Managers, planning team Managers, information technology team Managers, business support area Managers and more. This leader challenges the team promoting innovation, creativity and productivity.
 
The Instructional Design Manager embraces this exciting opportunity to lead change to the way in which we promote learning. He/she will help define new standards and strategies to promote learning using current technologies to increase a self-paced environment. The Design Manager will consult with learning and business partners on the design, development, execution and measurement of learning programs to support our internal operations business partners. The Instructional Design Manager is responsible for designing interactive instructor-led and online learning programs while ensuring high-quality, innovative and effective learning programs. The Design Manager keeps abreast of various design strategies, with emphasis in Online Learning, both synchronous and asynchronous.
 
Primary Responsibilities:


Establish Learning Strategies and Approaches


Demonstrates knowledge of the business environment and business needs

Collaborates with internal / external business partners using a consultative approach to identify business goals and performance gaps

 Analyzes identified performance gaps and recommends training and non-training solutions.

 Translates business need into learning development needs.

 Identifies / selects appropriate learning theories/methodologies and communicates to stakeholders to gain adoption

 Leverages all available learning design approaches providing a learner-friendly environment 

Identify and Communicate Learning Best Practices and Trends


Identifies current and emerging trends in learning and learning technology

Contributes ideas to influence the adoption of technology solutions that enhance learning outcomes

Drives adoption of learning best practices and trends

Leverages appropriate resources to drive design and development of learning solutions

Maintains knowledge of current and planned technology in the business

Maintains awareness of various learning delivery modes and the appropriateness of their application

Drive Implementation of Learning Solutions


Ensures compliance with established learning processes / procedures and internal standards (SCORM, AICC, learning measurement)

Ensures use of appropriate learning techniques / technologies to optimize learning impact

Drives marketing and communication of available learning solutions to increase participation

Maintains knowledge of current and emerging technology that supports learning development and delivery

Recommends enhancements to current learning processes and systems

Manages learning development requests and communicates progress to stakeholders

Manage Internal and External Learning Staff and Resources


Identifies and procures necessary learning staff and other resources (e.g. equipment, software) to ensure the efficient operation of the team

Provides input into the development / management of training budgets and forecasts

Conducts learning needs assessments to identify staff knowledge deficits

Supervises professional employees (Instructional Designers, Learning Technologists, Project Managers) and provides coaching and counseling

Evaluates the performance of direct reports (internal and external)

Evaluates effectiveness of learning material and provides feedback, recommendations and action plans

Monitors / analyzes learning metrics / trends and communicates areas needing attention to applicable stakeholders (e.g. instructors, designers, leaders)

Performs all other related duties as assigned

Required Qualifications:


Bachelor’s degree in Instructional Design, Instructional Technology or similar area (Eight additional years of comparable work experience beyond the required years of experience may be substituted in lieu of a degree)

Five or more years of progressively responsible experience in instructional design, instructional development or instructional technology including three or more years of manager level and / or above experience

Excellent oral and written communication skills - including ability to present information clearly and comfortably to large groups

Possesses the following attributes

Critical thinker and confident, sound decision maker

Creative problem solver

Ability to effectively manage productivity and quality of direct reports

Must be available to work weekends and irregular hours to meet project deadlines and critical high work volume situations
Preferred Qualifications:


Master’s degree in Instructional Design, Instructional Technology or similar area

Three or more years’ experience in a health care environment

Three or more years of hands on experience with adult education and training
 Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 90,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
 
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
 
 
Job Keywords: manager, instructional design, technology, San Antonio, TX, Texas
Â