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in Dallas, TX

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About this job

Staffmark is currently hiring more than a dozen HOA Agents in Westlake, TX!
Our client will be interviewing THIS WEEK. This is a wonderful opportunity to start a new mortgage support position just before the summer hits!
HOA Agent Overview:
- Pay is $15.00/hour, 40 hour work week, paid weekly
- Employees must be able to work between 8am-6pm, Mon-Friday.
- Interviews set up now for THIS week. Start date June 13th.
- Position is a TEMP position and will start out at a minimum of 6 months.
MUST BE ABLE TO TRAVEL TO WESTLAKE, TX and pass all pre-employment screening.
An HOA Agent is responsible for communicating with Homeowners Associations to request and obtain information about the development. Agent conducts research to locate Homeowners Association contact information, using a variety of tools. Applicant will perform high volume of searching and investigating using web based tools. This position will require phone interaction with 3rd Parties in some cases to locate data. This position will be responsible for requesting and receiving information via phone, fax, e-mail, and mail. Position will require reviewing of HOA documents and inputting data from these documents into system and reports. Applicant will need to develop a thorough knowledge of departmental functions, procedures, and resources in order to provide accurate information to customers.
Essential Functions/Responsibilities for HOA Agent:
 Conduct physical research to locate data requiring the exercise of some judgment and discretion.
 Communication with HOA to request information.
 Follow-up until required data is obtained
 Manage a pipeline of active requests
 Meet daily, weekly and monthly production and performance SLA requirements
 Enter appropriate data into application, other form or database.
 Analyze and interpret information to ensure it meet requirements.
 Update/maintain database with reviewed and corrected data.
 Telephone, e-mail, and fax communication with 3rd parties
 Follows department processes, procedures, and client requirements, and may make recommendations to these processes.
We also LOVE Referrals! If you know anyone who may be interested, we are looking for 3+ years recent HOA/real estate/mortgage as it pertains to HOA experience.


Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.

Requirements

HS Diploma/GED Required 3+ years working in a similar position Must have verifiable education and work history