Immediate Needs/Customer Service - Full-time

Staffmark has immediate needs for Customer Service Representatives for a local Call Center. We have a flexible work schedule where you can set your own hours 1st or 2nd shift with part- and full-time available. Weekend training available!
As a Customer Service Representative you will be responsible for recieiving all inbound customer phone calls answering inquiries on product and services, order inquiries, and fulfilling customer requests.
Responsibilities for Customer Service Representative include:
Answer a high volume of incoming customer phone calls, including inquiries on order status, package and price clarification, special services, reorders, and telephone orders
Maintain complete and accurate record of customer interaction and actions
Use of computer to enter and track all customer information
Resolve product or service issues
Achieve productivity standards and goals while maintaining a high level of customer service
Training is provided to help new customer service representatives learn quickly and prove the knowledge necessary to ensure the highest levels of customer service possible.
These customer service positions currently pay a training hourly wage, with an increase after 2 weeks. Overtime is available during peak periods, including weekends.
Staffmark offers our employees a competitive salary and benefit package including medical, dental, and vision insurance, a 401(k) plan, short-term disability insurance, and more.
To join our team, interested candidates can refer to www.mystaffmark.com to complete the online application or apply in-person.



Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.

The ideal candidate for our Customer Service Representatives will have general office experience, data entry skills, excellent verbal communication, listening skills, and be able to resolve conflicts and provide solutions. Candidates must meet the following requirements for consideration for this Customer Service Position: • High School Diploma or equivalent • Experience in customer service – call center environment, or related field • Excellent verbal and written communication skills • Make good decisions and resolve issues • Computer literate - Proficient with Email and Microsoft Word • Able to work in a team environment Interested candidates must be willing to submit to a drug screen.