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Use left and right arrow keys to navigate
Hours Full-time
Location San Juan, PR
San Juan, Puerto Rico

About this job

If you are looking for an extraordinary opportunity to be a high-performing sales leader and are passionate about providing exceptional customer service, Sprint Store by Wireless Lifestyle may be the right place for you to pursue a rewarding career.

SUMMARY:

The Retail Sales Associate is responsible for the overall guest experience which includes developing professional solutions for our customer’s wireless needs. Associates accomplish this by providing an exceptional customer experience through expert product knowledge and enthusiasm which clearly shows the customer we are interested in solving their needs.

DUTIES AND RESPONSIBILITIES:

•Greet all customers in a professional, friendly, and timely manner, including answering phones and directing customer inquiries.

•Maximize the customer experience by "solving the whole problem".

•Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the retail store location.

•Maintain integrity of store operating procedures to include: opening, closing, inventory, point of sale paperwork/record keeping, cash management, maintaining store standards/appearance in merchandising, backroom, restrooms and work area.

•Meet sales goals and maintain high customer service scores.

•Assist in other tasks, duties, or projects as assigned by management.

TRAINING
Part of the requirements of this position is to complete an extensive in store training that is comprised of web based, observation, and classroom training. You will also receive ongoing training that will provide you with the necessary tools and knowledge to perform your job with confidence.

Requirements:

QUALIFICATIONS / REQUIREMENTS:

•Previous retail sales experience and outstanding customer service skills

•Excellent organizational and problem solving skills

•Excellent interpersonal skills

•Professionalism

•Strong verbal communication skills

•Energetic and positive attitude

•Availability in flexible scheduling; reliable transportation

•Knowledge of wireless communication preferred

•Basic computer skills

•Bilingual in Spanish and English required

EDUCATION / EXPERIENCE:
· High school diploma or GED;
· 2 year college degree preferred

PHYSICAL DEMANDS:

•Must be able to stand for long periods of time (up to 9 hours) on the sales floor•Must be able to move and/or lift up to 25 pounds

If you are self-motivated, driven to succeed, enjoy working with people and interested in working for a growing company, this is the opportunity you’ve been searching for! Join our winning team at Sprint Store by Wireless Lifestyle.
Sprint Store by Wireless Lifestyle is a background screening and e-verify participating employer. All candidates must be eligible to work in the U.S. We are an Equal Opportunity Employer, committed to creating a diverse and inclusive work environment.