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Human Resources Services Representative - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | North Andover, MA North Andover, Massachusetts |
About this job
Are you looking for an exciting new Human Resources opportunity and want to be a part of a collaborative team with great colleagues and inspiring leaders?
The MENTOR Network is currently seeking a Human Resources Services Representative. The primary role of the HR Services Representative is customer service and support to managers, employees, and Human Resources in the processing and retention of employee-related transactions and documents including new hire processes, changes in employee status, and terminations. Responsible for responding to questions concerning processing requirements.
Essential Job Functions
- Serves as the first point of contact for HR inquiries and daily processing of employee event transactions.
- Responsible to monitor transaction queue volume and workflow to ensure compliance with data entry in adherence to payroll cycles and deadlines
- Provides excellent customer service and support to HR staff with proper escalation as needed
- Identifies opportunities for improvement in existing operations providing timely feedback and pertinent recommendations
- Focuses on producing quality and quantity of work with accuracy and attention to detail
- Establishes strong collaborative team relationships with colleagues in Shared Service Center, Payroll, HR staff and throughout the Network
- Responsible for meeting quality control review expectations and compliance with SOX requirements
- Commitment and flexibility to meet deadlines and operational requirements of the Shared Service Center
Requirements:
The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Education Requirements:
- Associates Degree or equivalent
- Coursework at Bachelor’s level preferred
Minimum Experience Requirements:
- 1 – 2 years of experience HR support experience preferred
EOE/AAE
Job Posting Unposting Date