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in Lansdowne, VA
Customer Service - Full-time / Part-time
•30 days ago
Hours | Part-time, Full-time |
---|---|
Location | 41693 Wakehurst Place Lansdowne, Virginia |
About this job
Lavinia Lingerie is a eCommerce site for womens under garments. You will assisting our customers by providing product and service information; resolving product and service problems.
Customer Service Representative Job Duties include:- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Assists with inventory, order packing and shipping
- Help design and maintain different marketing platforms.