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Customer Service
| Hours | Full-time, Part-time |
|---|---|
| Location | Seattle Seattle, Washington |
About this job
Customer Service
Seattle, WA
Company Description
Alaska Airlines and Horizon Air make up the seventh largest airline in the United States and focuses on delivering genuine, extraordinary experiences to more than 28 million fliers every year. By going above and beyond for our customers, our people helped the company achieve the “highest in customer satisfaction among traditional network carriers” by J.D. Powers and Associates for the past seven years. Want to work for a company that empowers you to lead with your heart and do what you love every day?
Job Description
Customer Service team members at Alaska Airlines and Horizon Air deliver friendly and helpful face-to-face service to our traveling customers from the board room to the ticket counters at the airport. They assist customers with travel needs such as ticketing, check-in, boarding the aircraft, securing baggage, all while confirming cabin security. They are people people who love to engage our customers in conversation while attending to their travel needs. Our Customer Service team members are empowered to make decisions that are best for the customer which makes every day feel like a job well done.
Qualifications
We are always looking for great talent in the following areas: Customer Service Agents, Passenger Service Agents, Customer Service Leads, Station Supervisors, Station Managers, Board Room Concierge
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