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FRONT DESK MANAGER - Ramada & Comfort Inns
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 800 Morrissey Blvd, Boston, MA. Boston, Massachusetts |
About this job
FRONT DESK MANAGER
Responsibilities
- Oversee and manage hotel's entire front desk operation and its team members.
- Hire, train, and coach front desk employees.
- Maintain open lines of communications with all hotel staff.
- Motivate associates to achieve high levels of employee and guest satisfaction.
- Ensure all brand standards and shift check lists are being met.
- Order front desk and suite shop supplies as needed.
- Work Front Desk shifts and schedule other front desk employees in a cost effective manner.
- Maintain high levels of achievement on internal and external quality assurance assessments.
- Create an exciting and team oriented environment for all front desk team members!
Requirements:
- OPERA experience preferred.
- Detail oriented and computer knowledge.
- Eligible Candidates must have previous hotel front desk and management experience.
- Ability to balance qualitative and quantitative goals.
- Maintain high levels of guest satisfaction.
- Develop, motivate, and retain front desk employees.
- Valid Massachusetts Drivers License required with a clean driving record.
Interested candidates should email their resume to . EEO