Sales Assistant - Project Coordinator

PrideStaff in Sacramento is actively recruiting for an ideal professional looking for a long-term career opening.


Sales Assistant - Project Coordinator

Basic Function:
Is responsible for the entire sales order fulfillment process, including management of customer orders from order entry point through punch list, providing support to sales personnel, and accurate and timely service to customers. Coordinates order entry, order management, factory interface and close-out of orders.

Required Experience and Characteristics:
· Sales/Order fulfillment experience
· Exposure to, or knowledge of the Interior Design and Construction Industry
· High energy, independent and skilled in multitasking critical time sensitive tasks.
· Comfortable communicating with vendors and/or customers.
· Comfortable in a high energy, multi- dynamic team oriented environment.

Specific Responsibilities and Duties:

Customer Service
• Communicates with customers regarding order status, punch list resolution and the scheduling of orders for delivery/installation
• Provides clarifications and answers for customer's questions regarding order issues

Order Preparation
• Assists sales/project personnel in pricing, product research and technical order information (C.O.M. requirements, custom requirements, etc.)
• Assists sales with the preparation of the quotation; reviews quote and prints it for sales presentation to customer
• Reviews and proofs order for basic information (ship to, bill to, contract number, etc.), accuracy and completeness
• Enters orders into computer system

Sales Order Management
• Disperses order information to appropriate internal and external personnel (sales staff, operations, customer, etc.)
• Checks acknowledgments against order; resolves discrepancies with factory; sends acknowledgment to customer; verifies ship date with customer
• Reviews receiving information from field operation and matches to order; resolves discrepancies before approval and sending to payables; enters receiving information into sales order system
• Verifies invoice amounts and balance to customer's P.O.
• Enters orders for punch list/warranty work; follows up to ensure all punch list work is done in a timely manner

Work Order Management
• Prepares work order packet and delivers packet to operations
• Provides schedule information to dispatcher
• Initiates service quotes for deliveries, small orders and major orders (if required)

File Control
• Maintains master sales order and work order files, ensuring file is complete and up-to-date

Project/Account Coordination
• Initiates and oversees deliveries and small installations; provides order management on all work, including large projects
• Analyzes order requirements, details scope of work, requests service pricing and schedules work with dispatcher for deliveries and small installations
• Interfaces with factory on order status, current lead times, reservation of manufacturing for materials, orders, specials requirements, C.O.M. requirements, etc.
• Communicates with customer on schedule of work, site requirements and project parameters for deliveries and small installations
• Manages factory interface and shipping coordination for all work
• Oversees delivery and small installation task completion

Sales/Work Order Close-Out
• Maintains and files customer sign-offs for all assigned sales/work orders
• Invoices for all product and service work for assigned sales/work orders
• Is responsible for punch list resolution, including ordering product and initiating work orders; follows up to ensure timely completion of punch list work

PrideStaff hiring requirements:

• Must be over 18 years of age and able to provide proof of eligibility to work in the U.S.
• Must be willing to submit to a pre-employment background check and drug screen
• Must be able to provide 3 positive, professional business references from recent employers.

If you feel you have relevant experience and meet the requirements noted, please apply and follow-up with a phone call to our office-

PrideStaff 916-757-6100