Assistant Manager

The Assistant Service Manager at Valvoline Instant Oil Change (VIOC) is a key member of our local team from both a technical and managerial standpoint. This role is ideal for a person who wants to lead one of our service centers and is ready to start taking the initiative among auto technicians. With the goal to become a Service Center Manager, this position sets up our team members for success.

A day in the life of an Assistant Service Manager at VIOC changes rapidly hour by hour.

Responsibilities include:

• Leading the team as the Senior Technician
• Supervising and mentoring all service Technicians
• Providing service training to new Technicians
• Helping the Service Center Manager to find solutions for customer service
• Running inventory, scheduling and payroll as business elements of the service center
• Greet customers as they enter the service center
• Clean front end of service center and help set up sidewalk displays
• Help to maintain a clean, well-organized service center and facilitate a safe and secure working environment
• Provide superior customer service leadership
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook and company communications
• Open and/or close the service center under specific direction of the Service Center Manager

Knowledge and Skills: 

• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages

• Knowledge of cash handling procedures including cashier accountability and deposit control
• Knowledge of cash, facility and safety control policies and practices
• Effective interpersonal, oral and written communication skills

Physical Requirements:

• Must be able to lift up to 50 pounds
  • Must have full mobility, twisting, and working for extended periods of time with hands above the head
  • Must stoop several times per vehicle up to numerous times per hour of work
  • Must be able to stand for extended period of time each shift worked
  • Must be able to climb stairs
  • Must be able to use the computer

Work Experience and/or Education: 

• High school diploma or equivalent
• Six months of supervisory experience or related experience/training preferred

Benefits, Privileges and Growth Opportunities

• We offer medical, dental, vision and 401k
• Candidates will participate in a six month training program that includes understanding of the Technician, Customer Service Advisor and Senior Technician positions

• Valvoline has spent 150 years under the hood perfecting our lubricants to improve vehicle performance. Our long history of success is an indication of the stability of our company.

Benefits, Privileges and Growth Opportunities

• We are An Equal Opportunity Affirmative Action Employer
• One of our strengths is found in our commitment to serve a diverse customer population with diverse teams

Working at Valvoline Instant Oil Change

At VIOC, we support our Assistant Service Manager in order to provide a clear career path toward a Service Center Manager position.  We strive to recognize our current employees and promote from within. We do hire deserving candidates directly as Assistant Service Center Managers as well and provide a VIOC fast-paced training course, so if you feel you encompass the experience and skillset to succeed, we encourage you to apply today!

By applying for the Assistant Service Center Manager position at VIOC, you are putting your career in your own hands. The opportunity lies far beyond a job with a clear career track. We value our employee’s honesty, push for effective work ethics, recognize achievement and focus on self-improvement and ongoing learning.  Apply today to begin your path to success at VIOC.