Customer Service Representative

One of the largest employers in the Chattanooga area is seeking qualified applicants for opportunities within their company!

Apply with Aerotek to have the opportunity to work at this reputable employer. Aerotek was previously named Supplier of the Year by this company!

Candidates must have:
- Prior customer service experience
- Data entry skills with Microsoft Office
- Problem resolution, as well as, written and verbal communications skills

Main job duties:
- Professionally handle a high volume of incoming telephone calls from customers
- Take appropriate action to resolve the question or complaint timely and accurately
- Adhere to department schedule and handle all incoming calls
- Enter telephone inquiry report of contact into customer service intake screen
- Maintain telephone performance goals established by the specified division
- Work with all departments in the division or company to resolve customer service inquiry issues
- Attend available training sessions to further enhance skills
- The ability to talk while keying is essential
- Ensure timely and accurate completion of daily/weekly telephone reports.

This positions is a long term contract from the Fall to early Spring.

Looking for individuals with flexible work schedules, preferably Saturday-Tuesday and willing to work between the hours of 8:00am-9:00pm.

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.