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in San Jose, CA

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Hours Full-time
Location San Jose, CA
San Jose, California

About this job

Description:

An Executive Meetings Manager with Doubletree by Hilton Hotel San Jose is responsible for executing written sales agreements for all groups with 25 rooms on peak or less, with or without meeting space. The Executive Meetings Manager is responsible for the successful execution of such events in the hotel, both negotiating the contracts and executing the events.

In the heart of Silicon Valley in vibrant San Jose, DoubleTree by Hilton Hotel San Jose is less than a half-mile from San Jose International Airport and 45 minutes from San Francisco International Airport (SFO). This location is just one hour south of San Francisco and north of Monterey/Carmel.
 
Our spacious guest rooms, the largest in Silicon Valley at 450 sq. ft., offer room to spread out comfortably. Enjoy contemporary design, spacious layouts with dual vanity sinks, private balconies, and convenient amenities such as wired and wireless internet access and remote guest room printing.
 

Servicing San Jose, Santa Clara and Silicon Valley, our hotel is located close to the airport, saving precious time for attendees. This full-service hotel features 48,000 sq. ft. of meeting space, including two 10,000 sq. ft. ballrooms as well as large, flexible pre-function spaces. Our light and airy foyers offer relaxed spaces to host meals, exhibits and networking events. Work with our experienced on-site Event Team for your large or small event, from weddings and parties to corporate meetings and lectures.


What will it be like to work for this Hilton Worldwide Brand?

DoubleTree by Hilton understands that doing the little things well means everything. It all starts with a warm chocolate chip cookie welcome. And yet, the experience is far from cookie-cutter. The hotels are interesting, unique properties in great locations and serve as the antidote to impersonal vacations, meetings and events. Our guests stay with us because they know they'll enjoy an experience they truly value at a competitive price. At DoubleTree by Hilton, we provide the simple acts of care and thoughtfulness that make the traveler feel human again. Our hotels mark the end of travels challenges and the beginning of a restful stay.

DoubleTree by Hilton is one of Hilton Worldwides ten market-leading brands. For more information visit www.hiltonworldwide.com.

If you appreciate the little things and enjoy creating exceptional experiences, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton.

What will I be doing?

As an Executive Meetings Manager, you would be responsible for executing written sales agreements for groups with 25 guest rooms on peak or less with or without meeting space. Specifically, you would be responsible for performing the following tasks to the highest standards\:

  • Execute written sales agreements for groups with 25 guest rooms on peak or less with or without meeting space needs

  • Maintain relationships among the customers, their representatives and the hotel to ensure full participation in servicing accounts

  • Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process

  • Partner with operations departments to execute events

  • Maximize revenues and control expenses through effective negotiation of services and accurate forecasting

  • Respond to guest inquiries and special requests and resolve issues and concerns in a timely, friendly and efficient manner

  • Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward

  • Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly

  • Recruit, interview and train team members

Qualification: What are we looking for?

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values\:

H Hospitality - We're passionate about delivering exceptional guest experiences.

I Integrity - We do the right thing, all the time.

L Leadership - We're leaders in our industry and in our communities.

T Teamwork - We're team players in everything we do.

O Ownership - We're the owners of our actions and decisions.

N Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes in our Team Members\:

  • Living the Values

  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Teamwork

  • Adaptability


What benefits will I receive?

Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwides Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.