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Sales Coordinator - Business Class
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Mililani Town, HI Mililani, Hawaii |
About this job
Full-Time. Located in Mililani Technology Park.
PURPOSE STATEMENT: To support the Business Class organization in generating new revenue, primarily by processing Oceanic Time Warner Business Class service requests for new and existing customers in a manner that meets or exceeds company requirements for quality and timeliness. The Sales Coordinator will be required to be on-site at the Oceanic Time Warner Cable Office at the Mililani Oceanic Time Warner building. The individual should be a self-starter, organized, and have a strong background in customer service or order management.
QUALIFICATIONS:
EDUCATION/EXPERIENCE: High school diploma or equivalent (GED) is required. Bachelor’s degree, preferably in business, marketing, or IT, or 4 years customer care, project management, or technical support experience within the equivalent telecommunications industry experience in internet or voice services sales and support is highly desired. Must possess excellent interpersonal, written and verbal communication skills, and organization skills. Stable employment history desired.
SPECIAL SKILLS, KNOWLEDGES AND ABILITIES:
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of algebra. Ability to use personal computer and industry standard software programs, to include recent Microsoft Windows versions, Microsoft Office (Word, Excel). Awareness and experience in the AS400 (HBS) billing system, CloseTabs and/or Salesforce beneficial. Must have knowledge of various office equipment and be comfortable working in web-based applications. Ability to learn new systems and software programs quickly and apply training concepts to real-world situations a must. Strong clerical and typing skills mandatory. Ability to handle various tasks simultaneously, organize priorities and work efficiently and effectively under deadlines. Must possess skills necessary for decision making and retention. Able to consistently handle high volume of orders while providing excellent customer service. Must be able to lift and carry 25 pounds or more of materials.
HOURS OF WORK: Typical hours are 8:00 am to 5:00 pm weekdays. Individuals may be asked to occasionally work weekend and evening hours for special projects, customer education and community outreach events, or training.
PURPOSE STATEMENT: To support the Business Class organization in generating new revenue, primarily by processing Oceanic Time Warner Business Class service requests for new and existing customers in a manner that meets or exceeds company requirements for quality and timeliness. The Sales Coordinator will be required to be on-site at the Oceanic Time Warner Cable Office at the Mililani Oceanic Time Warner building. The individual should be a self-starter, organized, and have a strong background in customer service or order management.
QUALIFICATIONS:
EDUCATION/EXPERIENCE: High school diploma or equivalent (GED) is required. Bachelor’s degree, preferably in business, marketing, or IT, or 4 years customer care, project management, or technical support experience within the equivalent telecommunications industry experience in internet or voice services sales and support is highly desired. Must possess excellent interpersonal, written and verbal communication skills, and organization skills. Stable employment history desired.
SPECIAL SKILLS, KNOWLEDGES AND ABILITIES:
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of algebra. Ability to use personal computer and industry standard software programs, to include recent Microsoft Windows versions, Microsoft Office (Word, Excel). Awareness and experience in the AS400 (HBS) billing system, CloseTabs and/or Salesforce beneficial. Must have knowledge of various office equipment and be comfortable working in web-based applications. Ability to learn new systems and software programs quickly and apply training concepts to real-world situations a must. Strong clerical and typing skills mandatory. Ability to handle various tasks simultaneously, organize priorities and work efficiently and effectively under deadlines. Must possess skills necessary for decision making and retention. Able to consistently handle high volume of orders while providing excellent customer service. Must be able to lift and carry 25 pounds or more of materials.
HOURS OF WORK: Typical hours are 8:00 am to 5:00 pm weekdays. Individuals may be asked to occasionally work weekend and evening hours for special projects, customer education and community outreach events, or training.
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