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About this job

Responsible for decoration of cupcakes as well as Customer service

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PRIMARY DUTIES AND RESPONSIBILITIES (OTHER DUTIES MAY BE ASSIGNED)

 

  • Responsible for decoration of cupcakes.

  • Customer Service, helping customers using register

  • Following through with employee development plan set by management.

  • Responsible for waste, managing variances.

  • Responsible for washing dishes and maintaining overall store cleanliness.

  • Must be on time for scheduled for shift, dressed in proper uniform and ready to work prior to clocking in.

  • Responsible for properly greeting and thanking customers

 

 

OTHER REQUIREMENTS / SKILLS (EDUCATION, SOFTWARE, HARDWARE, ETC.)

 

  • High School degree.

  • Minimum 6+ months experience in fast paced, customer service driven environment.

  • Must be well-organized and able to work under Stress.

  • Ability to lift up to 50lbs.

  • Ability to work independently with little direction or follow-up.

  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in-group problem solving situations; Uses reason even when dealing with emotional topics.

  • Good interpersonal skills that include the ability to effectively communicate in both writing and verbally.

  • Excellent written, proofreading, and verbal communication skills.

  • Must be detail oriented, organized, and have the ability to multi-task.

  • Ability to demonstrate supportive relationships with peers, vendors, and upper management.

  • Must be flexible with a "can do" attitude and have the ability to remain professional under high pressure situations.

  • Ability to retain and protect confidential material.