Operations Process Control Analyst - Eden Prairie, MN (On-site)

Be a part of innovation at UnitedHealth Group! When you join us as a Business Analyst, we'll put you in the driver's seat on vital projects that have strategic importance to our mission of helping people live healthier lives. Yes, we share a mission that inspires. Yes, we need your organizational talents and business discipline to help fuel that mission. It's the opportunity to do your life's best work.(sm) Use your sharp business skills to assist in end-to-end business process activities by creating, controlling and improving business processes. You will create process design, project implementation, diagnose process improvement opportunities, and develop solutions. You will also provide quality reporting, analysis, audits, and develop plans and programs to support continuous quality improvement using a variety of applicable tools. You won't be any ordinary Business Analyst. Your high performance approach will power innovation, impacting the lives of millions. Watch this video to learn more about innovation at UnitedHealth Group: http://uhg.hr/1ioKXpe Primary Responsibilities:

Create, control and improve end-to-end business processes
Lead process design and project implementation teams in process improvement activities
Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools
Create quality reporting, analysis and audits for developing plans and programs to support continuous quality improvement using applicable tools
Assist in the creation, implementation and evaluation of Total Quality Management (TQM) programs
Develop and drive execution of an end-to-end operational controls assessment program
The ability to identify operational risk assessment and management process and work to implement future state modifications
Direct operational monitoring and controls activities to ensure deadlines are met in accordance with operational compliance monitoring work plans
Analyze and understand regulatory and contractual requirements to Integrated Quality business operations in developing and managing internal risk and control plans
Collaborate with business operations personnel throughout the operational compliance monitoring process
Develop and present operational policies, contractual monitoring and end-to-end risk assessment information (i.e. work plan and rational, scope, findings, recommendations, corrective actions and remediation plans)
Develop, track and report on operational controls and monitoring corrective action plan commitments and progress
Anticipate customer needs and proactively develop solutions to address
Travel as necessary to manage and coordinate the internal assessments and quality monitoring activities
Perform additional duties as requested or required by management

Required Qualifications:

Undergraduate degree or equivalent experience
2+ years of experience related to operational risk management, operational controls and monitoring, data controls, information security, project management and audit
2+ years of experience working directly with large, complex, high volume data sets and data systems
Previous experience with defining and implementing operational controls monitoring programs in a heavy transaction based environment
Demonstrated analytical skills and ability to translate detailed plans and findings for executive audiences
Demonstrated ability to work collaboratively across a large, highly regulated environment
Background and knowledge of government regulatory requirements
Project Management certification
Healthcare background
CMS Risk Adjustment experience desired but not required
Bachelor’s degree in Business, Finance, Health Administration or related field or equivalent work experience
2+ years of experience in writing business and / or system requirements and business / finance analysis
1+ years of specific experience with documenting processes and practices, often in accepted project methodology artifacts, while effectively prioritizing multiple tasks, priorities, projects, and deadlines
2+ Intermediate level of proficiency with PC based software programs and automated database management systems (Excel, Access, PowerPoint).
Preferred Qualifications:

SQL experience
UnitedHealth Group is working to create the health care system of tomorrow. Already Fortune 14, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.
 
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
 
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
 
 
Job Keywords: operations, risk management, government, project management, healthcare experience, Eden Prairie, Minnesota, MN