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in Vail, CO

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Hours Full-time, Part-time
Location Vail, CO 81657
Vail, Colorado

About this job

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

 

 

 

Ticket and Pass Sales Agent, Vail Mountain - Full Time, Summer Seasonal 2016

 

The ticket and pass sales agents facilitate sales for lift tickets and season passes and deliver outstanding customer service and provide quality information regarding all Vail products and services to ensure a world class experience for our guests.

 

Additional responsibilities will include, but are not limited to:

  • Communicate professionally with internal and external guests both in-person and over the phone.
  • Daily use of point-of-sale computer, data base access and informational systems.
  • Supply administrative and phone support for your office location.
  • Produce and redeem wholesale, travel agent and advance purchased lift tickets and passes.
  • Resolve guest product/ticket issues and perform refunds under guidance of management.
  • Responsible for maintaining well-stocked and clean sales area and lobby. 
  • Reconcile cash and receipts at end of shift.
  • Maintain professional appearance and attendance record that reflects the Vail Resorts Standards.

 

Qualifications:

  • High school graduate or equivalent - required.
  • Fluent in all aspects of English - required.
  • Strong computer skills (Windows XP)  - required.
  • Previous point-of-sale computer experience - preferred.
  • Prefer good organizational skills and strong background in cash handling - preferred.
  • Previous customer service experience - preferred.
  • Accounting background, phone reservations experience and conversational Spanish  - preferred.
  • Ability to commit to entire season, including weekends and holidays - required.​

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 123199