Service Delivery Manager - Eden Prairie, MN - Full-time / Part-time

UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)
 
Primary Responsibilities:


Managing projects around systems and data architecture

Responsible for multiple projects simultaneously. The projects will be capital projects involved in updating and consolidating functionality in various systems related to provider demographics

Anticipating issues and acting proactively to address potential issues

Gathering and updating project materials, completing budgeting, forecasting, project documentation, business flows, and lessons learned documents

Speaking to details of the project to technical teams from beginning to end of all projects

Obtaining maximum value from Information Technology project management services

Utilizing organizational resources appropriately

Management of key projects to ensure successful completion

Managing cross-functional interdependencies

Improving processes to optimize performance and value over time

Providing risk management and issue/problem resolution as required

Function as the primary point of contact for Application Enablement (AE) on the project

Based upon consuming application schedule requirements and data provider deliverables schedule, determine optimal AE delivery schedule

Coordinate across internal AE technical teams to ensure projects are properly resourced and progress as scheduled

Communicate status on AE deliverables & provide notifications on completed services

Participate in project status meetings

Communicate any AE issues, risks, action items to Cross-App PM

Required Qualifications:

Undergraduate degree or equivalent experience
5+ years of experience managing IT projects
5+ years of experience of solid knowledge of project management methodologies and critical path analysis
5+ years of experience with project management software and Microsoft suite of products
4+ years of experience managing multiple projects simultaneously
Preferred Qualifications:

Previous Healthcare industry experience
General knowledge of mainframe and distribution application software
Proficiency with MS Office (Including Word, MS Project, Visio, Outlook, PowerPoint, Access)
Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)
 
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
 
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
 
 
Job Keywords: service delivery, project management, IT, insurance, healthcare, application enablement, data architecture, technology, critical path, Eden Prairie, Minnesota, MN
 
 
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