FT-Productions Specialist - Full-time / Part-time

Overview of Position:
Production Specialist- is responsible for preparing all products to a level that meets Krispy Kreme standards and in turn, satisfying the customer. This includes preparing the dough, the yeast brew, the glaze, and the fillings. Additionally, product specialists monitor all products and attempt to correct any problems that occur during the production process.

Principal Duties and Responsibilities:
Production
● Producing a finished product that meets Krispy Kreme standards
● Preparing all ingredients necessary for doughnut production - brew, dough, glaze, fillings and icings - using the correct formula
● Completing a proper production schedule on a regular basis, always seeking to ensure product freshness and minimize waste
● Storing doughnuts properly
● Walking the line to monitor all production functions & product quality
Equipment Operation
● Operating doughnut-making equipment/processing equipment and adhering to the company product standards identified in the Product Specialist Employee Training Manual
● Utilizing basic trouble-shooting and problem-solving steps
● Practicing preventative maintenance and fixing any problems that arise
● Maintain sanitation standards in production area including production equipment
Related Skills
● Assisting retail operations as needed, following the guidelines identified in the Sales Specialist Employee Processing Training Manual
● Display excellent customer service skills to promote store atmosphere
● Cross training for other essential store function duties as needed
Leadership
● Promoting teamwork among fellow employees
● Maintaining a sincere, courteous demeanor with employees and customers
● Working with management and key staff to improve performance and implement new initiatives
● Other duties as assigned