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Hours Full-time, Part-time
Location 2056 Crain Highway
Waldorf, Maryland

About this job

Overview of Position:
Shift Supervisor is responsible for overseeing the entire shift and ensuring that all operations run smoothly & efficiently in the store.

Principal Duties and Responsibilities:
● Overseeing the proper performance of all store activities
● Training employees and ensuring that employees are working efficiently and effectively
● Maintaining adequate staff in retail and production positions
● Performing retail tasks as needed
● Performing production tasks as needed
● Ensuring customers are being cared for properly
● Model exceptional customer service skills for employees
● Handle difficult customer situations professionally
● Other duties as assigned
Equipment Operation
● Operate the POS system properly
● Operate equipment in the proper manner
Safety and Sanitation
● Utilize proper cleaning techniques
● Comply with sanitation standards
Related Skills
● Complete a processing schedule as needed
● Must be able to perform all essential store functions
Leadership
● Perform as a team player
● Assist in training and development of Team Members
● Handle customer and employee complaints or concerns professionally
● Assist management with staff scheduling and team-building
● Supports Managers with training of new employees
● Model company standards and policies consistently
● Assist with execution of corporate initiatives (i.e. Marketing, HR policies and procedures)
Other duties as assigned