General Manager

*Wings Over Lowell is seeking an experienced General Manager.*

Our manager positions are very hands on with late night hours (Friday and Satursday until 3AM or later).

If you like to work in the kitchen and lead a team of employees, this could be the right opportunity for you. We have recently adjusted our base salary to between $45,000 to $55,000 annually (based on your experience) plus bonus!!

Our GM's and AM's are eligible for quarterly bonus in addition to a competitive base pay and medical/dental/vision and life insurance after 60 days.

Our Managers candidates must have reliable transportation to make deliveries (occasionally), proof of insurance, a valid driver's license and an acceptable driving and criminal record.

Please send your current resume with salary requirements or complete our online application at:

*Manager shifts include:* Monday and Tuesday 3 pm to 1 am Wednesday/Thursday shifts would be between 10 am and 1 am Friday/Saturday and Sunday shifts would be between 10 am and 3 am or later

Managers are typically scheduled 5 shifts; each 10 hours long

What do General Managers do while working at Wings Over?

• Oversee operations of Wings Over Restaurant by working with team members to ensure outstanding customer service to maximize sales and to control food, labor and other operating costs.
• Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Establishes restaurant business plan by surveying restaurant demand; conferring with members of the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.
• Accomplishes company goals by accepting ownership for new and different requests; exploring opportunities to add value to job accomplishments.
• Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining improvements and implementing change.
• Places food orders based on established pars and conducts precise daily and weekly inventory of restaurant food products and dry good.
• Meets restaurant financial objectives by forecasting requirements; scheduling expenditures; analyzing variances; initiating corrective actions.
• Controls costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation.
• Attracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands.
• Maintains operations by following established policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.
• Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; developing and implementing disaster plans; maintaining security and sprinkler systems; maintaining parking lot and walkways. When scheduled, complete the store safety inspection.
• Maintains ambiance by controlling lighting, background music, linen service, utensil quality and placement; monitoring food presentation and service.
• Continually improves job knowledge by participating in manager meetings, educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

What you need to be successful with us?

• Skillful to provide outstanding customer service and maintain customer focus to increase sales
• Experience controlling food, labor and other operating costs to show increase profits
• Experience with people management
• Able to nurture, coach, mentor and hold team members accountable
• Capable to develop team member schedule and flex based on sales volume demands
• Experience resolving conflict with customers and team members
• Ability to identify poor process and knowledge to create new and more efficient to processes
• Possess solid communication (verbal and written) and interpersonal skills
• Sound decision making and problem solving skills
• High level of initiative and self-motivated
• Time management and deadline oriented
• High Energy Level and bility to multitask
• Average minimum 2 years’ experience in food service management, required
• Experience with fast casual restaurant with delivery, preferred
• High school diploma/GED, required; Associate’s degree or higher in Hospitality or Food Service, preferred
• Must be legally eligible to work in the United States and able to provide appropriate documentation to complete the form I-9 within 3 days of their first day of employment
• Must be 18 years of age, acceptable criminal background check, possess a valid driver’s license, maintain an acceptable motor vehicle record (MVR), proof of insurance and have a satisfactory vehicle

What’s in it for you?

• Competitive starting salary, medical, dental, vision, 401k and paid vacation and paid holidays
• Quarterly incentive bonus
• Performance reviews and potential pay increases after 12 months and annually thereafter

Savin Brands was established in January 2005. We purchased two existing Wings Over locations: Wings Over West Hartford and Wings Over Storrs and over the next few years we began to open additional restaurants. In 2013 Savin Brands purchased the greater Boston territory for the Smashburger franchise.  

Today, we have 5 Wings restaurants in central Connecticut, 5 in the greater Boston area and 3 Smashburger restaurants in Natick, Westwood and Medford MA.

Savin Brands is committed to providing our customers with great food and exception service.  Our Values consists of Service, Accountability, Value Relationships, Integrity and No Limits.

We are able to accomplish this through our employees who are:

• Friendly
• Engaging
• Sincere
• Cooperative
• Strong work ethic
• Present
• Have Fun
• Positive Attitude

If this environment matches your career goals, working with Savin Brands will be the beginning of something great for your career!

To learn more about Savin Brands visit our website at