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About this job

Our vision at Petco is Healthier Pets. Happier People. Better World. We're making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience.

From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization.

Position Purpose:




Employee works within a team environment and displays exemplary customer service to our retail store customers. Keep the store clean and visually pleasant.

Essential Job Functions:

The incumbent must be able to perform all of the following duties and responsibilities w ith or without a reasonable accommodation.
  • Provide quick and courteous service to all customers by determining their needs and suggest the appropriate products for them.
  • Answer the phone and provide accurate information in a pleasant and professional manner.
  • Accurately complete a computer cash register transaction and as well as a customer carry out service.
  • Assist in loading, unloading merchandise to ensure store is well stocked and clean
  • Perform basic aquatic customer service and maintenance.
  • Perform some routine housekeeping tasks which may include sweeping, dusting and occasional pet clean up.
  • Perform special projects as assigned in a cheerful and efficient manner.
Supervisory Responsibility : None.

Work Environment:




The majority of the job duties will be conducted indoors although some carry-outs and stocking may require leaving the store. Must be able to bend, kneel and stand for long periods of time.

Qualifications

Education/Experience:
  • Must be 18 years of age and have or actively pursuing, a high school diploma or G.E.D.
  • Demonstrate a passion for and commitment to customer needs and animal welfare and wellness.
  • Previous retail experience is generally preferred but not required.
  • Basic math skills and computer skills are required.