Aaron's Home Solution Center (AHSC) Customer Service Representative - Full-time / Part-time

Aaron's has a long legacy as an industry leader with continued growth. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, quality products and services. Personally and professionally, we hold ourselves to high standards and an unwavering commitment to do what's right; treating every individual with respect, compassion and integrity. We are highly invested in the communities we serve through our community outreach programs, donating time, products and services locally and nationally.

As a potential Aaron's Associate, you'll share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. You'll be a contributing team member in an environment that embraces challenge and has a strong drive to achieve. We like to set the bar high, roll up our sleeves and work together to out-perform the competition. You'll have an opportunity to work in an environment which prides itself on recognizing and rewarding top performers.

Interested in becoming a Customer Service Representative at Aaron's? You will be responsible for answering customer service, sales calls as well as answer emails. At Aaron's you are making a difference, your dedicated attention to detail and excellent customer service will make a positive impact on our customers. Come see why the difference is personal at Aaron's, connect with us today!

Duties

Answering calls coming into the center pertaining to various customer service issues and sales

Making a high volume of outbound calls relating to customer service issues & sales.

Taking complaint calls, documenting issues that arise at stores, and emailing them to upper management

Position Requirements

Six months of sales/customer service experience. Previous phone sales experience preferred.

Excellent communication and interpersonal skills

Excellent telephone etiquette

Outstanding organizational skills

Ability to manage multiple tasks at the same time

Good conflict resolution skills

High energy level

Maintain professional appearance

General computer knowledge including MS Office

At Aaron's, you will have access to a comprehensive benefits package that includes:

Paid time off including vacation days, sick days and holidays

Ongoing training and development

Medical, dental & vision insurance

401(k) plan

Life insurance

Disability benefits

Employee Purchase Discounts

A drug screen and criminal background investigation are required before beginning employment at Aaron's. A job performance reference check is also required.

Aaron's is an Equal Opportunity Employer