Part Time-Sales Associate

Description

Rent-A-Center provides opportunity for millions.

For our customers: it's the opportunity to enjoy affordable brand-name furniture, electronics, appliances and home computers. Our customers depend on us to help them create a better life for themselves and their families, regardless of whether they fit a particular credit profile.

Description: External

For our coworkers: it's the opportunity to train, develop and advance with the leading company in the rent-to-own industry , all while fostering strong relationships with our customers, whom we serve.

AcceptanceNOW, a rapidly-expanding division of Rent-A-Center, is seeking friendly and motivated individuals to join our team of over 19,000 coworkers. AcceptanceNOW operates within nationally recognized furniture, electronics and appliance retailers to provide credit-constrained customers the opportunity to acquire ownership of merchandise through the rent-to-own option.

As an AcceptanceNOW Sales Associate, you will:

Drive business through knowledgeable customer service and effective management of accounts.

Responsibilities:

• Collaborate with partnership store coworkers and management to introduce referred customers to the AcceptanceNOW program; maintain daily communication with host store management and staff regarding referred customers and conversions
• Educate customers on the lease purchase agreement, additional benefits, payment options and delivery process
• Review, verify, and confirm customer lease purchase agreement information, obtain customer signatures, and close sales
• Prospect for new business by telemarketing and distributing print materials
• Utilize all company provided documents to track leads, orders and new accounts
• Provide premier customer service both in-person and over the phone
• Complete appropriate paperwork to ensure customer receives merchandise and partnership store receives payment
• Assist in the maintenance and daily update of customer files, including contact information, sales activities and inquiries, account management activities and correspondence
• Maintain a neat, clean, and organized workspace
• Complete beginning and end of day activities and reporting procedures
• Review and file weekly and monthly reports
• Make bank deposits as needed
• Build and maintain positive working relationships with partnership store personnel and management
• Assist with educating partnership store staff on the lease purchase process and any updates to the process as needed

Qualifications

• High School Diploma or equivalent required
• Must be able to work a full time retail schedule which requires flexible availability to include days, evenings, weekends and most holidays (35-40 hours per week)
• At least 6 months of prior customer service experience required
• Valid driver’s license
• Prior sales experience preferred; retail furniture/appliance/electronic sales experience a plus
• Friendly, with exceptional communication skills
• Proficient organizational and time management skills, including the ability to multi-task
• Computer literacy/proficiency in a windows operation system

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