Now Hiring - General Manager

Job Summary

• Managers multiple departments and functions.

General Accountabilities

• Oversees all Production, Sales and Administrative activities to ensure a company goals are being met. 
• Performs duties normally associated with supervisory position, such as hiring, training, evaluating, and disciplinary counseling of all employees in support of office management in all locations. 
• Prepares and follows operating budget, and makes recommendations to maximize income and minimize expenses. 
• Monitors and ensures collection Accounts Receivable.
• Assists in the sales and management of large accounts.
• Reviews payroll and payroll-related forms; discusses exceptions and unusual circumstances with Payroll Department and approves/disapproves as appropriate.
• Oversees use of proper supervision methods by department supervisors and that personnel issues are carried out in accordance with established Company policies and procedures. 
• Provides weekly status report and makes operating recommendations to Owner.
• Becomes active and develops a rapport with the local community.
• Approves payment of all invoices on a timely basis.
• Conducts staff meetings on regular basis.
• Attends management meetings when scheduled.
• Provides additional training as necessary.
• Maintains open and clear communication with the staff.
• Represents the company in a professional manner at all times.
• Monitors maintenance activities to ensure preventive maintenance programs are being performed according to company standards.
• Ensures completion of various daily, weekly and monthly reports in a timely and accurate manner.
• Assists employees as needed.
• Supports overall sales and marketing efforts and offers input and suggestions.
• Resolves customer issues when necessary.
• Offers recommendations for community capital improvements or repairs, the development of job specifications, bid acquisitions, contract developments and negotiations, etc.
• Integrates and analyzes the operations of various departments to achieve budgeted goals and owner’s objectives.
• Solicits and reacts accordingly to positive and negative feedback. 
• Provides training and serves as a mentor to subordinate Managers.
• Attends and participates in training seminars as requested.
• Ensures all on-site staff has enrolled in and completed necessary training courses.
• Performs other related duties as assigned or requested.
• The Company reserves the right to change, add or remove duties.

Job Qualifications

• Must have valid driver's license.
• Must have valid auto insurance.
• Minimum Education: High School
• Minimum Experience: 5 Years
• Minimum Field-of-Expertise: Field service management
• Preferred Education: Bachelors Degree
• Preferred Experience: 7 Years 

Competencies

• Problem Solving - Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Uses reason. 
• Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions.
• Written Communication - Writes clearly and concisely; Edits work; Presents numerical data effectively; Able to read and interpret written information. 
• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Conserves company resources. 
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives. 
• Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality. 
• Design – Develops and produces creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Demonstrates attention to detail. 
• Leadership - Exhibits confidence in self and others; Effectively influences actions and opinions of others; Gives recognition when appropriate. 
• Managing People - Includes staff in planning and decision-making processes; Makes self accessible to staff; Provides regular feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback; Improves processes, products and services.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks. 
• Teaching/Training – Clearly explains concepts; Varies presentation style to satisfy different learning needs. 

Physical Demands

• Occasionally required to sit, walk or stand.
• Occasionally required to reach with hands and arms.
• Occasionally required to talk or hear.
• Occasionally required to bend, lift or climb.
• Occasionally required to lift light weights (less than 25 pounds)
• Occasionally required to lift moderate weights (25-50 pounds).
• Occasionally required to lift heavy weights (50 pounds or greater).
• Finger dexterity required.
• Hand coordination required.
• Specific vision abilities required for this job include: close vision, distance vision, ability to adjust or focus.

Work Environment

• Exposure to high, precarious places.
• Exposure to outside weather conditions.  

Top 10 reasons to work at Fish Window Cleaning®:

1. Reasonable hours to enjoy family and personal time
2. Professional Atmosphere
3. Friendly competition
4. Rewards and recognition for job well done
5. Earnings potential of no less than $13 per hour after training
6. Concern for employee well-being with weekly safety meetings
7. Potential for advancement in the company
8. Freedom to enjoy holidays off
9. Commission on sales
10. You can be your own boss!